Job Description
Job Description
Ops/ Technical Manager has same Technical lead JD (Technical Skill set) , Plus additional experience
Ensuring team meets SLA, Manage service delivery
Agile delivery experience
Production Support Team Management
Measure and evaluate the performance metrics for Operations
Resolve dependencies, Blockers, Manage Risks
Proactive Communication with stakeholders and presentation skills
Institutionalize SRE Approach, Drive SRE Improvements
Improvise the Observability and Monitoring
Improve ITSM process
ITIL certification Nice to have
Qualifications
Ops/ Technical Manager has same Technical lead JD (Technical Skill set) , Plus additional experience
Ensuring team meets SLA, Manage service delivery
Agile delivery experience
Production Support Team Management
Measure and evaluate the performance metrics for Operations
Resolve dependencies, Blockers, Manage Risks
Proactive Communication with stakeholders and presentation skills
Institutionalize SRE Approach, Drive SRE Improvements
Improvise the Observability and Monitoring
Improve ITSM process
ITIL certification Nice to have
