At NICE, we don't limit our challenges. We challenge our limits. Constantly. We're relentless. We're ambitious. And we make an impact. Our NICErs bring their A game and spend each day turning it into an A+. And if you're like us, we can offer you the kind of challenge that will light a fire within you.
The Software Architect is responsible for providing technical leadership across development teams in one functional area. This position is ultimately responsible for the successful implementation of key deliverables to ensure that each release is designed with high availability, durability, serviceability and supportability in mind. They also act as a key evangelist for the organization.
As a Software Architect a Typical Day Might Include the Following:
- Work with product management team to define new architectural requirements
- Ensure strong collaboration between other development teams, Product Management and Quality Assurance
- Set the end-to-end technical direction for the team, including platform, technology, tools, and infrastructure
- Communicate architecture in an effective and professional manor
- Drive technical decisions, solve tough problems, and coordinate multiple project execution, including hands-on approach where required
- Ensure that the inContact Development coding quality standards and review processes are followed to ensure proper security and high availability standards
- Monitoring the quality of code that is delivered through reviews and other processes
- Foster strong teamwork environment and create passion and energy within the team
- Be an active participant in the development leadership team ensuring corporate success
- Represents self and department with professionalism and competence
- Follow the company Code of Ethics and inContact policies and procedures at all times
To Land This Gig You'll Need:
- BS in Computer Science, or equivalent work experience
- 5+ years of software development experience
- Experience with Java and readiness to work with teams using Java / .Net
- Experience with developing large enterprise-scale application in AWS
- Strong quality orientation
- Expertise in designing application using relational and/or non-relational databases
- Working Knowledge of CI/CD
- Experience with micro-service design
- Experience architecting systems for performance and scalability
- Experience in product development
- Excellent problem-solving abilities
- Excellent decision-making skills
- Working Knowledge of design patterns
- Working Knowledge of Agile development processes
- Strong communication skills
- Must possess strong organizational and time management skills
Bonus Experience:
- Experience as a technical or team lead or equivalent experience
- Domain knowledge of ACD systems (Routing, IVR workflows)
- Experience with telecommunications/telephony
- Experience with call centres
- Experience with Azure
About NICE
NICELtd. (NASDAQ: NICE)software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences,fight financial crimeand ensure public safety.Every day, NICE software managesmore than120 million customer interactions and monitors3+billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
