Job Description
We are looking for an experienced Senior ServiceNow Developer specializing in Hardware Asset Management (HAM) to join our team. In this role, you will be responsible for leading the design, development, and implementation of ServiceNow solutions to streamline and enhance our hardware asset management processes. You will collaborate closely with stakeholders to understand requirements, design solutions, and ensure the successful deployment of ServiceNow applications.
Responsibilities
- Lead the design and development of ServiceNow solutions focusing on Hardware Asset Management (HAM) processes and workflows.
- Customize and configure the ServiceNow platform to meet specific business needs related to hardware asset management.
- Develop custom applications, modules, and integrations within ServiceNow to support HAM requirements.
- Collaborate with cross-functional teams to gather requirements, define scope, and create technical solutions aligned with business objectives.
- Perform system testing, debugging, and troubleshooting of ServiceNow applications to ensure optimal performance and reliability.
- Provide ongoing maintenance, support, and enhancements for existing ServiceNow implementations related to HAM.
- Participate in ServiceNow platform upgrades, patches, and migration activities as needed.
- Stay informed about ServiceNow best practices, new features, and functionality updates to continuously improve our implementation.
- Mentor junior developers and provide technical guidance to ensure high-quality deliverables.
Requirements
- Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
- 5+ years of hands-on experience as a ServiceNow Developer with a strong emphasis on Hardware Asset Management (HAM).
- Proficiency in configuring and customizing the ServiceNow platform, including building custom applications and workflows.
- Solid understanding of ITIL principles and their application in ServiceNow, particularly in the context of asset management.
- Experience with JavaScript, AngularJS, HTML/CSS, and other web technologies used in ServiceNow development.
- Demonstrated ability to translate business requirements into technical solutions on the ServiceNow platform.
- Strong analytical and problem-solving skills, with meticulous attention to detail.
- Ability to work independently and effectively prioritize and manage multiple tasks in a fast-paced environment.
- Excellent communication skills and the ability to collaborate effectively with stakeholders at all levels.
Preferred Qualifications
- ServiceNow Certified Application Developer (CAD) certification.
- Experience with other ServiceNow modules such as IT Service Management (ITSM), Configuration Management Database (CMDB), or Asset Management.
- Familiarity with Agile software development methodologies
Skills: asset management,design,servicenow,debugging,itil,cad,agile,angularjs,cmdb
