Senior SalesForce Admin

Acoladis the global leader incontent andlanguage solutions. Its mission is to support companiesin every industry to scale across marketsandenable growth through cutting-edgetechnology and localization expertise.Established in 1993, the groupispresent in 23 countries across Europe, NorthAmerica,and Asia, with over 1.800 employees supported by a network of+20.000 linguists aroundthe world.

At Acolad, every position is key to our global growth: we know that we will only succeed if our people succeed.

Joining Acolad means a unique opportunity for professional development through a collaborative global environment that promotes talent and creativity. We are continuously looking for new talent (like you!) to support our mission to drive growth and innovation across some of the world's leading brands.

Acolad is committed to creating a diverse and equitable workforce. We believe that diversity, equity, and inclusion in all its formsgender, age, disability, marital status, ethnic or social origin, religion, belief, or sexual orientationenrich the workplace. It opens opportunities for individuals to express their talents, both individually and collectively, and strengthens our ability to adapt to a changing world. As an equal opportunity employer, we welcome and consider applications from all qualified candidates, regardless of their backgrounds.

This is Acolad - Content That Empowers, Anywhere.

Acolad Content Solutions India Private Limited

Sai Samuthra

Plot No. 41B & 41 C North Phase

1st Floor, Sidco Industrial Estate

Ekkatuthangal, Chennai-600032

Landmark: Near Ekkatuthangal Overbridge (Jaya TV Office)

Phone: 04466841999

The Job Role:

As Sales Ops Senior Salesforce Admin forAcolad, you will be the point of contact for local sales teams (located across the globe)for any support topic related to our Sales Stack (Salesforce in particular) and sales processes.

Take the lead in analyzing, designing, and implementing Salesforce solutions to meet business needs

Manage and administer the Salesforce platform, including user management, security settings, and data management

Collaborate with internal stakeholders to understand and document business requirements for Salesforce customization and development

Ensure the proper functioning of Salesforce integrations with other business systems

Provide ongoing support and training for Salesforce users

Manage project timelines, resources, and deliverables to ensure successful project completion

Oversee Jira operations and assist in the configuration, customization, and troubleshooting of Jira instances

Job Specific:

Proven experience in Salesforce administration and customization

Excellent communication and interpersonal skills

Strong analytical and problem-solving abilities

Strong project management skills

Experience with Jira and project management tools

Salesforce Administrator and/or Advanced Administrator certification

Minimum Bachelor's Degree or equivalent work experience.

Salesforce Administrator and/or Advanced Administrator certification

Proven experience in Salesforce administration and customization

Strong project management skills, with the ability to lead and coordinate multiple projects simultaneously

Experience with Jira and project management tools

Excellent communication and interpersonal skills

Strong analytical and problem-solving abilities

Dedicated and results-driven professional with a strong background in Salesforce administration and project coordination

• National and Festival Holidays

• Five days work week
• Medical Insurance