Senior Sales Manager (Motor Insurance)

Job description

About CoverYou

CoverYou is a licensed insurance broker by the IRDAI. As one of the fastest-growing dedicated insurance brokers addressing the problems faced by healthcare professionals of India, we incepted CoverYou with the goal of reimagining how insurance is purchased and sold in India by doctors and hospitals. We have developed one-click processes for policy issuance and claims in a short amount of time, introduced cutting-edge products like Customised Doctor's Professional Indemnity and Customised Hospital Indemnity, and gained the trust of the medical associations through fairness, transparency, and customer-centeredness. We are now moving forward with our plan to become doctor's preferred insurance brokers.

Details:

Package: Upto 16 LPA

Location: Gurgaon

Job Description:

The Motor Insurance Manager is a key professional responsible for overseeing and managing all aspects of motor insurance operations within an organization. This role requires a deep understanding of the insurance industry, particularly in the field of motor insurance, and the ability to effectively lead a team to achieve business objectives. The Motor Insurance Manager plays a crucial role in ensuring the smooth functioning of motor insurance processes, compliance with regulations, and delivering excellent customer service.

Key Responsibilities:

Team Leadership:

• Lead and manage a team of motor insurance professionals, including underwriters, claims specialists, and administrative staff.
• Provide guidance, training, and support to team members to enhance their performance and productivity.
• Foster a positive and collaborative work environment to encourage teamwork and professional development.

Risk Assessment and Underwriting:

• Oversee the underwriting process for motor insurance policies, ensuring adherence to company guidelines and industry regulations.
• Evaluate risk factors, assess policy applications, and make informed decisions regarding coverage and pricing.

Claims Management:

• Investigate and assess the validity of claims, ensuring fair and timely settlements.
• Collaborate with legal and investigative teams when necessary to address fraudulent claims.

Customer Service:

• Oversee the delivery of high-quality customer service to policyholders, brokers, and other stakeholders.
• Address customer inquiries, concerns, and escalations in a timely and professional manner.
• Implement strategies to enhance customer satisfaction and loyalty.

Monitor and manage the financial performance of motor insurance operations, including budgeting and cost control.

Analyse key performance indicators and implement strategies for improving profitability.

Collaborate with other departments such as marketing, sales, and finance to achieve overall organizational goals.

Preferred from Motor Insurance

Employment Type

Full-time