Senior Sales Engineer

1.Business Development

Devise effective territory sales and marketing strategies.

Professionally handle incoming requests from customers within defined territory.

Generate new business leads or opportunities based on similar/existing solutions provided to customers.

Thoroughly and effectively gather customer information.

Maintain a balance between company policy and customer benefits.

Continuously evaluate and identify opportunities to drive process improvements.

Present products and services to prospective customers.

Perform product demonstration.

Active participation in tender.

Early engagement with PSU & private customers for requirement.

Achieving assigned territory business target.

Implementing effective strategies to maximize profitability.

Effectively handling customer negotiation to ensure maximum order value & profit with favorable T&C to the organization.

Payment follows up.

2.Customer Relationship

Knowledge of Support/Communication etiquettes for general day to day client communication.

Communicate with client for ongoing Issues / Product Trainings.

Administer regular feedback from the customer for product improvement.

Working with a team or individually to enhance customer experience and solve grievances.

3.Data Management

Work on Supports in-house tasks like updating timesheet, prepare Weekly Reports etc.

Opportunity Follow up and Update in CRM System with precise order closing details (e.g., time & amount).

Prepare and submit reports weekly/monthly MIS reports to the Regional Manager.

Ensure accurate opportunity/customer details to be entered in CRM System.

4.Business Analysis

Analyse data to find the most efficient sales methods.

Discover sales opportunities through market research.

Participate in industry or promotional events (e.g., trade shows) to cultivate customer relationships.

Monitor competition within assigned region.