- Provide day-to-day support to clients, helping them use Verisk s software platforms (Touchstone, Touchstone Re, Any other Verisk products).
- Respond to client questions promptly and work collaboratively with internal teams to resolve issues.
- Conduct training sessions for new clients, covering workflow design, model results interpretation, and addressing adoption challenges.
- Serve as an ambassador of Verisk, maintaining superior communication skills and attention to detail.
Projects:
- Perform a wide range of risk analyses for consulting projects and client support, using catastrophe modelling software Touchstone/Re.
- Analyze client exposure data against different perils and quantify natural catastrophe risk.
- Understand and interpret losses, preparing various reports tailored as per client requirements.
- Perform portfolio management studies to determine growth strategies, develop scoring templates, and risk metrics.
- Participate in projects such as testing new software features and model releases.
- Perform change management analyses for updated models and Verisk s Next Generation Models.
- Provide support for any ad hoc project requests from clients or internal teams.
Team Management:
- Assign tasks to team members and manage workflow in the absence of the Team Lead/Manager.
- Audit and review the work done by other team members to ensure quality and adherence to client requirements.
- Maintain clients Turn Around Time (TAT) and quality consistently.
- Mentor and guide junior team members, fostering a collaborative and productive work environment.
Documentation and Reporting:
- Document all client interactions, project progress, and risk analyses.
- Prepare reports summarizing activities and any pending tasks.
Training and Development:
- Continuously update knowledge on insurance and reinsurance business, catastrophe modeling software, and industry best practices.
Qualifications
QUALIFICATIONS
About You and How You Can Excel in This Role
Requirements:
- Location: Hyderabad (with the ability to
