The Experienced Revenue Operations System Administrator is responsible for implementing and managing the Go to Market (GTM) tech stack
This role will support the GTM teams to achieve revenue goals and drive customer success by providing access to relevant actionable data, account intelligence, and reporting within the GTM systems
The Experienced Revenue Operations Systems Manager will work with GTM Leadership , GTM team members, and RevOps peers to understand the current processes leveraged by their respective teams and work to build the infrastructure to efficiently support them with an eye on continual process improvements
The tech stack should be capable of producing seamless reporting and insights for members of the Executive and Leadership teams
T he successful candidate will have a n entrepreneurial and self-starter mentalit y and a strong aptitude for creative problem solving
Responsibilities and Duties :
Administration of the GTM tech stack, including but not limited SFDC , Zoominfo , Groove, Gong, RingLead , LinkedIn Sales Navigator, and Hubspot .
Manage license allocation based on rol e for employees including procurement of additional licenses and auditing license not in use.
Enhance GTM systems based on inbound requests and business goals; projects will require documenting requirements, scoping solutions, and implementing solutions .
Manage the inbound GTM systems request queue, contributing to prioritization calls, updating requests with progress, and adhering to SLAs.
Ensure systems architecture is set up to support reporting requirements in Salesforce and PowerBI .
Regularly evaluate new GTM Ops technologies in market to drive continual improvement and enhancement of GTM operational efficiency
Ensure processes and workflows drive data accuracy, completeness, and consistency across all GTM systems and tools
Partner with Enablement to create and deliver systems/tech training
Own Vendor relationships and renewals for tooling.
Characteristics :
Self-starte r , resourceful, problem-solver.
Expert proficiency in core revenue teck stack technologies such as SFDC, Zoominfo , Groove, Gong, RingLead , LinkedIn Sales Navigator, and Hubspot .
Excellent communication skills. Ability to explain complex, technical process in a simple straightforward manner.
Good understanding of interconnectivity between systems allowing to perform upstream and downstream impact analysis from multiple stakeholders point of view
Ability to build systems architecture with eye towards future scale but flexibility to solve current state business requirements
Ability to multi-task and prioritize workload in a fast-paced environment
Can create clear/simple documentation - process guides & system maps.
Demonstrates the ability to identify and solve problems quickly, decisively, and independently . Can troubleshoot complex technical issues
Analytical. Leverages data where possible to GTM process and productivity
Experience working for an innovative high growth tech company (SaaS preferred)
Education & Experience
Experience with CPQ (preferred)
Bachelor s degree with a focus in business (preferred)
Minimum of 8 years of experience in GTM systems and business process operations
