Company Overview
Muthoot FinCorp Limited (MFL) is the flagship Company of the Muthoot Pappachan Group. MFL is a market leader in the gold loans business, with over 3,600 branches spread across India. Our focus is on providing quick and customized finance options and investment products to customers in semi-urban and rural areas. We prioritize customer satisfaction and the long-service of our employees.
Job Overview
We are looking for a highly skilled and experienced Senior Relationship Manager to join our team at Muthoot Fincorp Ltd. As a Senior Relationship Manager, you will be responsible for building and maintaining strong relationships with our valued customers. You will be based in Hyderabad, Telangana, India and will work full-time.
Qualifications and Skills
- Minimum of 4-6 years of experience in relationship management within the financial services sector
- Proven track record in building and maintaining strong customer relationships
- Excellent communication and interpersonal skills
- Sound knowledge of financial products and services
- Ability to analyze customer needs and recommend suitable solutions
- Strong sales and negotiation skills
- Ability to work independently and as part of a team
- Result-oriented mindset with a drive to meet and exceed targets
Roles and Responsibilities
- Build and maintain strong relationships with customers, ensuring their financial needs are met
- Act as the main point of contact for customers, addressing their inquiries and concerns
- Offer personalized financial advice and guidance to customers
- Identify opportunities to upsell and cross-sell products and services
- Collaborate with internal teams to ensure smooth and efficient customer service
- Stay updated with industry trends and developments to provide relevant information to customers
- Prepare and present reports on customer relationships and sales performance
- Meet sales targets and contribute to the overall growth of the company
