JOB DESCRIPTION:
We are seeking a confident and knowledgeable Sr. Quality Analyst to join our dynamic QA team. The ideal candidate will have extensive experience in the insurance domain, including P&C, Life, Health, and others, with a primary focus on P&C and at least one additional vertical. Proven experience in product understanding, strategizing, and managing end-to-end testing efforts is essential, along with hands-on expertise in insurance IT systems such as Duck Creek, Guidewire, SSP, Majesco, and similar platforms.
Primary Responsibilities:
- Product Understanding: Deeply understand insurance products, business processes, and regulatory requirements to ensure comprehensive and accurate testing. Reviews andvalidates requirements and technical specifications.
- Test Strategy and Planning: Develop and execute robust QA strategies and test plans that align with business objectives and project requirements. Define testing scope, objectives, and success criteria for various insurance products.
- Test Design: Develop and script detailed functional and business test cases based on product requirements. Highly experienced in creating test data depending on the different forms of user data.
- Test Execution and Defect Management: Proven experience in defect management indiagnosing issues, understanding the root cause, prioritizing, and collaborating with developers for resolution.
- Documentation and Reporting: Create detailed test documentation, including test plans, test cases, and test reports. Communicate test results and defects effectively to stakeholders and ensure timely resolution of issues.
- End-to-End Testing Management: Oversee & review all phases of the testing lifecycle, including test case design, test execution, defect management, and test reporting. Ensure thorough coverage of functional, integration, regression, and user acceptance testing.
- Automation and Web Services Testing: Utilize automation tools and frameworks to enhance testing efficiency and coverage. Conduct web service testing to validate APIs and integration points, ensuring that they meet performance, security, and functional requirements.
- Collaboration: Work closely with cross-functional teams including developers, product managers, and business analysts to gather requirements, identify testing needs, and resolve issues.
- Process Improvement: Continuously assess and improve QA processes and methodologies.Provide insights and recommendations for enhancing test practices and automation strategies.
- Mentorship: Provide guidance and support to junior QA team members. Share best practices and contribute to the overall growth and development of the QA team.
Essential Skills:
- Minimum 6 - 8 years of experience in Quality Assurance with at least 4+ years of experience in the Insurance domain
- Thorough working knowledge of software testing methodologies and the testing life cycle
- Highly experienced in Product testing with multiple integrations and complex data sets
- Defines problems, collects data, establishes facts, draws valid conclusions, and provides solutions
- Proven experience in creating quick start accelerators for better coverage, quality, and faster execution
- Ability to multi-task, prioritize tasks, and quickly adjust in a rapidly changing environment
- Strong analytical and problem-solving skills with a keen attention to detail
- Experience in Agile Framework and Methodologies
- Ability to work proactively and self-managed
- Familiarity in SQL for performing Database Validation related testing
- Experience in test automation tools (Playwright) and web service testing tools (REST Assured, Postman), knowledge of scripting languages such as Typescript, Python, or JavaScript is a plus
- Identifies, communicates, and escalates issues as required
- Excellent verbal and written communication skills
- Familiarity with test management tools (e.g., JIRA, ADO, BrowserStack, Xray) and version control systems (e.g., Git) is a plus
Qualification & Experience:
Qualification:
- Degree in BE/ BTech in Computer Science or Information Technology
- Certifications in ISTQB, CSTE, CQAP or CSQE [Any 2 certifications are recommended]
Experience:
- Industry: Insurance (P&C Mandatory, Life Insurance, Pensions, Health Insurance Optional with experience in one of them is great to have)
- Technology Platforms: Working experience in any of the leading Insurance Core Enterprise Technology Platforms (SSP, Guidewire)
- Working experience in Core Business Functions, by Vertical: Policy, Billing, Claims, and Reinsurance (min two business functions E2E)
- 4 to 6 years, as Sr. Quality Analyst managing QA Teams
Join Manomay in Shaping the Future of Insurance Technology
We are a Global IT Consulting and Insurtech Firm dedicated exclusively to transforming the Insurance Industry. With a laser focus on continuously aligning technology right for business, we partner with a diverse range of insurance companies, helping them navigate the complexities of the legacy and modern digital landscape intersection. Our expertise spans Strategic Tech and Data Consulting(Digital & Data transformation, Software selection, Business Process redesigns), Enterprise vendor- sourced solutions implementation, and Automation and Data solutioning using modern technologies and frameworks like RPA, AI/ML, Web, etc. ensuring that we meet the unique and diverse needs of our clients.
Our influence extends across the Caribbean Islands and the USA, where over the last 14 years, we have built a robust, highly satisfied, and dedicated client base by delivering exceptional andinnovative services and solutions. Our deep industry knowledge and commitment to excellence have earned us the trust of leading insurance companies, positioning us as a pivotal player in theInsurance IT & Insurtech space.
As we enter an exciting phase of exponential growth, we are looking for visionary leaders to join our dynamic team:
- Who will be at the forefront of technological advancements in the insurance industry and being part of a team that is constantly pushing the boundaries of what's possible with technology.
- Whose contributions will directly influence the transformation of the insurance industry, driving efficiency, enhancing customer experience, and fostering innovation.
- Who will have the opportunity to work on projects that make a tangible difference in diverse markets.
- Who believes in the power of collaboration and team-oriented approach ensuring that every voice is heard and that we achieve our goals together.
- Who are committed to the continuous development of our employees, have access to ongoing learning opportunities, mentorship, and working with cutting-edge technologies.
Our value system is deeply ingrained in upholding the highest standards of integrity in all our actions, developing relationships that make a positive difference in our clients lives, providing unsurpassedservice and outstanding products that, together, deliver premium value, and constantly seeking new and better ways to serve our clients and improve the insurance industry.
As a senior leader, you will play a pivotal role in steering our growth trajectory. You will drive strategic projects that align with our vision and goals, Lead and inspire, with entrepreneurial zeal, a talented team of professionals, fostering a culture of innovation and excellence, and help us define the future of Insurance IT and Insurtech by bringing your unique insights and expertise to the table.
If you are a forward-thinking leader with a passion for technology and an understanding of the insurance industry, we invite you to be part of our exciting journey. Together, we can reshape the future of insurance technology and deliver unparalleled value to our clients.
