Desired Candidate:
- 12 - 15 years of experience in Program Management in Electronic Manufacturing Services Industry
- Should have hand-on experience in handling entire life cycle of product
- Strong multitasking and stakeholder management skills are required
- Experience with box-build products will be an added advantage.
Roles and Responsibilities
- Responsible for developing strong and lasting relationships with customers and on-time delivery of parts in coordination with operations, planning team and other internal stakeholders.
- Single point of contact for all customers for all communications on delivery and services.
- Managing and motivating the entire team to realize their full potential in alignment with the goals of the department/business unit.
- Responsible to ensure conducting Contract review for all PO received from customers with the cross functional team and track the actions for closure.
- On-time escalations to prevent risk of delivery failure to operations and planning team.
- Communicate to customer the status of parts and issues if any in prior.
- Submit Sales report to management for monthly reviews and yearly reviews
- Review with Engineering team for progress of new product development.
- Ensure Weekly / monthly reviews are conducted with cross functional team and discuss on status and issues and track actions for closure.
- Responsible to ensure smooth flow of requirements and updates from customers to operations and planning team.
- The position requires frequent interactions/engagement with other departments and the candidate is expected to develop strong relationships with all internal stakeholders.
- Candidate should also pitch in to interact with suppliers to resolve issues when required and build strong relationship.
- Responsible to track and follow up with customers for on-time payment.
