Hinge Health is creating a new health care system, built around you. Accessible to 26 million members across 1,500 customers, Hinge Health is the #1 digital clinic for joint and muscle pain, delivering superior member outcomes and proven claims reductions. We pair the industry's most advanced motion technology and wearable pain relief with a complete clinical care team of physical therapists, physicians, and board-certified health coaches to help people move beyond pain and reduce surgeries and opioid use. Hinge Health's HingeConnect integrates with 1 million+ in-person providers to enable earlier interventions for avoidable MSK surgeries. Four in five health plans and employers with a digital MSK solution trust Hinge Health, including Land O'Lakes, L.L. Bean, Salesforce, Self-Insured Schools of California, Southern Company, State of New Jersey, US Foods, and Verizon. Learn more at http://www.hingehealth.com .
Here at Hinge Health, we welcome all applicants and know a diverse team makes us better and stronger. We look for individuals who embody our leadership principles and we value varied experiences and skill sets. Beyond specific work experience, we also look for unique capabilities and skill sets that are key indicators an applicant will thrive in our fast-paced, frequently evolving environment. If this sounds like the kind of place you'd like to be part of, please apply - we would love to hear from you!
Hinge Health Hybrid Model
We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days/week.
About The Role
We are looking for an experienced, mission driven product manager to join us as we build and deliver the best-in class products and self-service tooling that enable care personalization for our members and critical internal team tooling to support efficiency and scale. One primary focus will be the creation and support for the Universal Tagging Service (UTS) and its evolution that will centralize tags for flexible member stratification.
As a senior product manager, you will be responsible for defining the vision, strategy and key objectives for the care team products that enable our care team members to deliver high quality personalized care at scale. This role will have a huge impact on the operational effectiveness of the product and care teams and ultimately on our member, customer and partner outcomes as it unlocks the ability to quickly experiment and iterate on key care team solutions.
What You'll Accomplish
- Define and communicate the product vision, strategy, and roadmap for the products used by our care teams at Hinge Health
- Collaborate and work with care team members and key operations stakeholders to understand, define and prioritize care team problems to solve
- Collaborate with product managers, engineers and designers to define, deploy and iterate on solutions to address complex care team member problems
- Define and track key performance metrics to measure the success of the product and identify opportunities to impact the defined KPIs
- Relentless prioritization of features and ensure timely delivery of high-quality products
- Participate in agile development processes, including sprint planning, daily stand-ups, and retrospectives
- Develop and maintain strong relationships with key stakeholders
- Stay up-to-date on industry trends, emerging technologies, and competitive landscape to inform product strategy
What We're Looking For
- 6+ years of product management experience shipping world class products with proven record of delivering value for users, customers and the business
- 6+ years of experience in product management
- 4+ years of working on data platforms
- Experience leading and executing cross-organizational data strategy
- Experience working in high-performing product teams, with a focus on cross-functional collaboration, early & rapid testing, and outcomes over output
- Strong problem solving skills with the ability to abstract and identify patterns from complex use cases
- Effective decision making skills driven and informed by data
- Excellent communication skills, with emphasis on the written narrative
- Fearless in the face of ambiguity and are an autonomous, self-starter that takes ownership and drives work forward
- BS degree in Computer Science, Engineering or relevant field
BONUS
- Experience working on complex enterprise software
- Experience working in a clinical,healthcare or digital health setting
- Prior platform product management experience
About Hinge Health
LinkedIn recently named Hinge Health one of the Top 50 Startups. Forbes, Fast Company, and Inc. have also recognized our technology, innovation, and culture.
Since our founding in 2014, we've raised more than $800 million from leading investors, including Coatue and Tiger Global. We work with 1000 customers across every industry and the public sector including Salesforce, Verizon, and the State of New Jersey to give more than 23 million people access to the care they need. We're positioned to continue leading the market with unmatched investments in clinical research, care innovation, machine learning, AI, and computer vision.
Diversity And Inclusion
We're committed to building diverse teams that reflect the communities we serve. Visit hingehealth.com/diversity-equity-and-inclusion to learn more about what moves us.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
By providing your information through this page or applying for a job at Hinge Health, you acknowledge that Hinge Health will collect, use, and process your information as part of our job application process. For more information on how Hinge Health processes your personal information, click here to view our Applicant and Personnel Privacy Notice.
Disclaimer
There continues to be a significant increase in phishing attempts across all industries where fraudsters are impersonating real employees and sending fictitious job offers to applicants in a scheme to obtain sensitive information. Please note that we will never ask for your financial information at any part of the interview process including the post-offer stage, and will only correspond through @hingehealth.com domain email addresses.
If you encounter any suspicious activity, we recommend you cease all communication with the individual and consider reporting them to the U.S. FBI Internet Crime Complaint Center. If you would like to verify the legitimacy of an email you received from our recruiting team, please forward it to [Confidential Information]
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