Digital Health Technology team powers digital experiences and engagement to enhance the lives of millions of people every day through connected care. We build, deliver and manage a portfolio of data management platforms and mobile offerings in support of our core businesses. We thrive on simple and elegant architecture and agility. You'll be immersed in a dynamic high-growth environment and empowered to excel, take informed risks, and drive ingenuity across the enterprise.
About ResMed
We pioneer innovative solutions that treat and keep people out of the hospital, empowering them to live healthier, higher-quality lives. Our digital health technologies and cloud-connected medical devices transform care for people with sleep apnea, COPD, and other chronic diseases. Our comprehensive out-of-hospital software platforms support the professionals and caregivers who help people stay healthy in the home or care setting of their choice. By enabling better care, we improve quality of life, reduce the impact of chronic disease, and lower costs for consumers and healthcare systems in more than 140 countries. Our 2030 operating model intends to improve 500 million people's lives and achieve their full health potential.
About The Role
As a Product Manager - AI/ML Innovation Platform, you will lead the charge in driving the development and adoption of AI/ML capabilities within ResMed. This role is pivotal in enabling our teams to explore, build, and deploy AI/ML models and products that can transform healthcare delivery. Your primary responsibility will be to build and enhance products and capabilities that support the full AI/ML lifecyclefrom data acquisition and preparation through to model deployment and monitoring. You will work closely with data scientists, engineers, and other platform teams to ensure our AI/ML platform is robust, scalable, and supportive of rapid experimentation. This position will be based in Bengaluru, India.
About The Responsibilities
Product Strategy & Vision
- Define and communicate the product vision and strategy for the AI/ML Innovation Platform.
- Develop and maintain a roadmap that aligns with organizational goals, company strategy, and the needs of AI/ML stakeholders.
- Stay abreast of industry trends, emerging AI/ML technologies, and regulatory changes to inform product strategy and ensure compliance with PHI/PII regulations.
Stakeholder Management
- Collaborate with internal stakeholders across APAC & the US, including data scientists, machine learning engineers, and business leaders, to define requirements and prioritize features.
- Act as the voice of the customer (internal users) and advocate for their needs throughout the product development lifecycle.
- Facilitate communication between technical and non-technical teams to ensure alignment on product goals and outcomes.
- Build strong relationships with legal, privacy, and compliance teams to develop scalable AI/ML solutions that operate within regulatory frameworks such as GDPR, HIPAA, and CCPA.
Product Development & Execution
- Lead the end-to-end product development process for AI/ML platform features, from ideation to launch, ensuring timely delivery. Own the AI Platform Roadmap.
- Work closely with engineering teams to refine technical requirements, manage backlogs, and prioritize work based on business impact and user feedback.
- Implement and manage frameworks for PHI/PII data handling within AI/ML models, ensuring all solutions adhere to relevant regulations.
- Champion the adoption of AI/ML best practices across the organization through training, communication, and support.
- Define and track key performance indicators (KPIs) to measure the success of the AI/ML platform and inform continuous improvement efforts.
Qualifications
Education & Experience
- Bachelor's degree in Computer Science, Data Science, Business, or a related field. A master's degree or MBA is preferred.
- 5+ years of relevant experience in product management, with a focus on AI/ML, data platforms, or related areas.
- Experience with AI/ML product lifecycles, including model development, deployment, and monitoring.
- Familiarity with PHI/PII data management and regulatory frameworks such as GDPR, HIPAA, and CCPA.
Technical Skills
- Strong understanding of AI/ML technologies and their application in healthcare.
- Experience with data platforms, developer tools, model deployment, and monitoring tools.
- Proficiency in managing compliance with privacy and legal regulations in AI/ML product development.
- Strong analytical and problem-solving abilities with a data-driven approach to decision-making.
Leadership & Communication
- Strong leadership skills with the ability to influence and drive consensus across diverse teams.
- Excellent communication skills, with the ability to convey complex technical concepts to non-technical stakeholders.
- Experience working cross-functionally and managing relationships with senior stakeholders.
Joining us is more than saying yes to making the world a healthier place. It's discovering a career that's challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.
