Job Description
About Bazaarvoice
At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products.
The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty.
Our brand promise : closing the gap between brands and consumers.
Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia.
It's official: Bazaarvoice is a Great Place to Work in the US , Australia, India, Lithuania, France, Germany and the UK!
Who We Are Looking For
We are looking for a talented and experienced User Experience Designer, who has a passion for user-centered design and a product thinking mindset. They will develop a deep domain knowledge of our product areas and work closely with other designers, product managers, engineers and researchers to help develop solutions to complex problems; delivering value to the millions of people that we serve every day.
What You Will Do
Translate broad, conceptual ideas into valuable, user-centric solutions.
Innovate and employ design-driven strategies to address complex challenges.
Collaborate with designers and engineers, guiding the user experience journey from conceptualization to launch and post-launch phases.
Develop design flows and experiences characterized by simplicity and elegance, informed by data-driven research.
Produce high-fidelity mockups using design tools like Sketch, and craft interactive prototypes using platforms such as InVision.
Engage in high-level creative strategy, focusing not only on aesthetics but also on product ideation and construction.
What You Should Have
Possess a product-oriented mindset with a passion for resolving intricate problems.
Deep comprehension of the entire product development lifecycle, fostering collaboration with design, product management, engineering, and research teams.
Proficiency in crafting functional, elegant, and intuitive digital product designs addressing real-world issues, and driving business and customer value.
Experience in creating or collaborating on design systems and contributing to their refinement.
Strong communication skills to elucidate proposal rationale and navigate complex design challenges across the organization.
Display a growth-oriented mindset, embracing problem ownership, navigating ambiguity comfortably, fostering improvement, and maintaining a balanced blend of optimism and humility.
Necessary Qualifications
7+ years of experience in user experience design.
A robust portfolio demonstrating user-centered design solutions with a focus on visual and interaction design.
Nice To Have
Proficiency in conducting user research sessions and facilitating design thinking workshops.
A keen interest in coaching and mentoring.
Experience in public speaking engagements.
Why join Bazaarvoice
Customer is key
We see our own success through our customers outcomes.
We approach every situation with a customer first mindset.
Transparency & Integrity Builds Trust
We believe in the power of authentic feedback because it's in our DNA.
We do the right thing when faced with hard choices. Transparency and trust accelerate our collective performance.
Passionate Pursuit of Performance
Our energy is contagious, because we hire for passion, drive & curiosity.
We love what we do, and because we're laser focused on our mission.
Innovation over Imitation
We seek to innovate as we are not content with the status quo.
We embrace agility and experimentation as an advantage.
Stronger Together
We bring our whole selves to the mission and find value in diverse perspectives.
We champion what's best for Bazaarvoice before individuals or teams.
As a stronger company we build a stronger community.
Commitment to diversity and inclusion
Bazaarvoice provides equal employment opportunities (EEO) to all team members and applicants according to their experience, talent, and qualifications for the job without regard to race, color, national origin, religion, age, disability, sex (including pregnancy, gender stereotyping, and marital status), sexual orientation, gender identity, genetic information, military/veteran status, or any other category protected by federal, state, or local law in every location in which the company has facilities. Bazaarvoice believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision of creating the world's smartest network of consumers, brands, and retailers.
