SLK Software Services Private Limited is looking for Senior Process Analyst - Digital Operations to join our dynamic team and embark on a rewarding career journey
Process Analysis: Evaluate existing digital processes, workflows, and systems to identify areas of improvement and optimization
Workflow Mapping: Create detailed process maps and workflow diagrams to visualize and understand the flow of digital operations
Data Analysis: Analyze data and key performance indicators (KPIs) related to digital operations to identify trends, bottlenecks, and areas for improvement
Technology Assessment: Assess the suitability and effectiveness of digital tools and technologies in supporting operational processes
Automation Opportunities: Identify opportunities for process automation using digital tools, software, and robotic process automation (RPA)
Efficiency Enhancement: Develop and implement strategies to streamline digital processes, reduce redundancy, and eliminate bottlenecks
Documentation: Create and maintain process documentation, standard operating procedures (SOPs), and best practice guidelines
Change Management: Support the implementation of process improvements and changes, working with relevant teams to ensure a smooth transition
Cross-Functional Collaboration: Collaborate with various departments and stakeholders to align digital operations with overall organizational goals and strategies
Quality Assurance: Ensure the quality and reliability of digital processes, including data accuracy and compliance with standards and regulations
