Your opportunity
Reporting directly to the Regional Manager of Real Estate and Workplace, this position is responsible for managing New Relic's vibrant and growing Hyderabad office. The main responsibilities for this role include overall facilities coordination and vendor management, occupancy planning, operational budget management, and oversight of the office's workplace operations. This role must develop and maintain strong relationships with local leadership and provide a high level of customer service to all Relics. New Relic culture requires an emphasis on adaptability in a rapidly growing corporate setting.
What you'll do
- Direct management of NR's expectations from local external support staff. (Security, Reception, Cleaners, Maintenance, etc.)
- Establish strong vendor relationships with all office service vendors to ensure they are providing optimal service and correcting any issues as they arise. Ensure cleaning and office repair work receives prompt attention
- Manage operations budget including development, tracking, raising PO's, and invoice review/approvals
- Occupancy planning and project management including planning and execution of office moves, managing small projects, and maintaining internal software tools.
- Ensure the local office intranet pages are kept up to date and feature relevant information
- Food & Beverage program management to ensure quality and budget control, equipment maintenance, and conducting quarterly business reviews with vendor
- Event planning and execution as needed (monthly events, EOM Lunches, All Hands catering, holiday events etc.)
- Coordinate with the APJ REW team on large events and general operations
- Work with IT & Security Teams internally to ensure the smooth running of events and functionality of office space
- Continuously develop processes and policies to help improve the running of the office. Manage the implementation of those improvements, and manage the development of documentation playbooks on all of the above responsibilities.
- Customer service tasks e.g manage Zendesk tickets for localized office
- Special projects as assigned (additional floor build outs / relocations / cross-department projects etc)
This role requires
Essential Knowledge And Skills
- Minimum of 3+ years office management experience working in a fast paced, rapidly growing company
- Strong customer service orientation
- Flexible and adaptable, ability to work in a highly evolving culture
- Excellent communication skills both written and verbal
- Strong organizational skills coupled with attention to detail and follow-through
- Ability to work effectively within deadlines
Bonus points if you have
- Comfortable using Apple Mac and Google suite
Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics different backgrounds and abilities, and recognize the different paths they took to reach us including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We're looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.
If you require a reasonable accommodation to complete any part of the application or recruiting process, please visit https://newrelic.avature.net/accommodations to submit your request.
Our hiring process
Please note that visa sponsorship is not available for this position.
In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.
Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.
New Relic is proud to be an equal opportunity employer. We foster a diverse, equitable, and inclusive environment, free from all types of discrimination, so our Relics can thrive. We hire people with different backgrounds, experiences, abilities and perspectives.
Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.
Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy.
