- Deliver leadership and behavioural training to junior and mid management supervisors
- Devise programs to develop executive potential among employees in identified spans.
- Attend meetings or seminars to obtain information for use in training programs or to inform management of training program status.
- Keep up with developments in area of expertise by reading current journals, books, or magazine articles.
- Evaluate modes of training delivery, such as in-person or virtual to optimize training effectiveness, training costs, or environmental impacts.
- Evaluate training materials prepared by instructors, such as outlines, text, or handouts.
- Evaluate training impact based on Kirk Patrick - 5 levels
- Develop alternative training methods if expected improvements are not seen
- Obtain, organize, or develop training procedure manuals, guides, or course materials, such as handouts or visual materials
- Offer specific training programs to help employees maintain or improve job skills.
- Present information using a variety of instructional techniques or formats, such as role playing, simulations, team exercises, group discussions, videos, or lectures.
- Assess training needs through surveys, interviews with employees, focus groups, or consultation with managers, instructors, or customer representatives.
- Analyze training needs to develop new training programs or modify and improve existing programs.
- Select and assign instructors to conduct training
- Deliver on organization projects as identified by leadership
- Design and report out to management and key stakeholder s status of projects, interventions etc.
- Key Performance Indicators:
Timelines and internal customer feedback scores
Functional KPI s
Compliance to processes, standards and timeline of all Performance Enhancement initiatives
Deployment of programs (existing and new initiatives)
Reporting Structure:
The role will report to a Sr Lead
Shared goals with HR Business Partners on implementation of initiatives
Work closely with the following stakeholders - Operation and Support team, HR Business Partners, Corporate Communications team (for internal communications and campaigns)
