Job Levels - Senior Manager
Responsibilities
- Led a team of (Solution Architects, Integration Consultants, and Solution Consultants) against the delivery of RapidResponse solution for clients most pressing business needs.
- Manage client relationships and expectations within original scope of the delivery, working to mitigate multiple agendas and tight timelines.
- Take ownership of balancing the overall satisfaction of the client, while effectively representing both the client and our best interests.
- Ability to drive and govern planning softward implementation methodology using standard framework - Design, Build, Test & Deploy.
- Key responsibilities include understanding business requirements and translate into related product specifications/user stories definition to assist and guide Solution Architects/Consultants on application configuration aspects
- Toggle between delivery on single focus client projects and large scale multi-year roll-outs, with team sizes up to 10 resources and multi-crore budgets.
- Drive towards achievement of team utilization, revenue and management targets.
- Work with the Management consulting colleagues, Client Partners and Kinaxis and related partners to develop and support client services solution roadmap. Administer projects across the engagement lifecycle.
- Be a trusted advisor to customers as a part of their business transformation journey by assisting them on solution adoption through center of excellence (COE) setup and change management.
- Requirements:
- Minimum 10 years Supply Chain industry experience, managing large scale implementations in software consulting services.
- Practice Agile Principles, Scrum Master Certification
- In depth Technical Project Management expertise, with at least 2 years demonstrated experience of implementing planning solutions.
- Previous history delivering on multi-phase projects, rolled out over a period of 2+ years for Enterprise clients.
- Able to travel 50-75% of the time mostly in India
- Ability to effectively communicate with all levels within the organization, including C-level Executives.
- Willingness to provide both a big picture view of client engagement as well as take a roll up your sleeves attitude towards project delivery.
- Proven record of execution to time and budget.
- College/University degree - Business, Supply Chain, computer science, process engineering preferred.
- Assess project performance and document lessons learned to increase institutional knowledge. Ensure solutions team adheres to Kinaxis methodologies and quality standards
- Previous experience working in a Management Consulting/ Technology Product implementation environment.
- Experience with supply chain integrated business planning solutions such as Kinaxis, Blur Yonder, O9 etc.
- Delivering on projects and programs with a global focus for external clients.
