Good experience in Technical knowledge on Data Protection and Security based solutions/products
Has good hands on experience in technical process followed for the scrum and configuration management, release processes, backward compatibility, and product development and working experience.
Needs to have good knowledge of preparing the charts and reports needed for technical support
Configuration management and SDLC management, multiple team handling
Good PR skills and communication and connects to clients
Has good knowledge on product deployment, implementation and networking concepts
Has executed or handled turnkey projects and multiple clients as part of Customer Support
Has tracked and handled multiple projects and has delivered them on time
Has good understanding of customer mgmt needs, Patching, upgrades, deployment mgmt along with good Project Mgmt skills
Has good connects with SI and vendors in market
Has strong ownership of activities and accountability of projects handled
Has ability to act as PM, Engineering manager and understand customer needs, who can generate customer excellence and WoW customer with support provided
