About us At Udemy, we re on a mission to transform lives through learning. Through our intelligent skills platform and a global community of instructors, we ve helped over 70 million learners and 16,000 organizations achieve their goals. Come join us in ensuring everyone, everywhere has access to the skills they need to unlock their potential and create possibilities for themselves and others.
Hybrid work Udemy is headquartered in San Francisco with global offices in Australia, India, Ireland, T rkiye, and other locations. Our US-based offices are in San Francisco, Denver, and Austin.
This hybrid position requires two days per week in our Mumbai Office.
Learn more about us on our company page .
About you
You re an active listener and a determined person who thrives in a collaborative environment like ours. You want to use your skills to help others progress, whether that s internally with your team or seeing the impact your work can have on people around the world as you help us expand into new markets. You re ready for a challenge and aren t afraid to try new ideas.
About this role
We are looking for an experienced Mid Market Sales Manager to create, develop, and drive our B2B mid-market success. This new role is based in Mumbai, India and will manage a hybrid team of AE s all based in Mumbai.
This role will give you the opportunity to hire and shape a new team in our mid-market space (focusing on companies 1,000 - 5,000 employees in size). To be successful, you should pride yourself as a people leader first but have a strong process-oriented style as well as a positive attitude which you use to influence those around you.
What youll be doing
- Focus on our customers and strategically engage with them to achieve their desired outcomes
- Manage a team of Account Executives focused on new business sales in India
- Demonstrate your passion for coaching and developing employees through personal and professional mentorship
- Communicate job expectations with team members by planning, monitoring, and appraising individual sales results
- Focus on innovation of current best practices to serve the needs of the team and business as it grows
- Work cross-functionally with Sales/Business Development, Customer Success, Marketing, and Content to drive the business forward
- Collaborate with sales operations to identify technology, strategies, and processes to better achieve revenue goals Lead a sales-driven culture in a high-energy, fun, fast-paced environment
- Deliver accurate forecasts and manage pipeline
- Use data to make insightful decisions and improve processes
What you ll have
- 8+ years of sales management experience, preferably with a focus on the India region
- Experience in developing and rapidly growing new markets
- Experience with SaaS/subscription-based sales model ideally in the EdTech domain
- Strong drive for results, while retaining a focus on consistently delivering a great customer experience
- Proven track record of quota attainment both as an individual contributor and Manager
- Experienced in dealing with rapidly growing mid-market customers, understanding their buying cycles, and navigating through complex org structures
- Organizational agility; knowing how to get things done through formal and informal channels
- A love for hiring, developing, motivating, and retaining highly valued sales reps
- Exceptional skills in prospecting, discovery, presentation, buying behaviors, and overcoming objections
- A willingness to be hands-on in the sales process and support the team as a coach and advocate
- Proficiency in Salesforce.co m and other sales tools
- Great communication and presentation skills
About your Skills - Customer Focus : Ability to strategically engage with customers to achieve their desired outcomes.
- Sales Management: Experience in managing a team of Account Executives focused on new business sales in India.
- Coaching and Development: Passion for coaching and developing employees through personal and professional mentorship.
- Performance Management: Ability to communicate job expectations, plan, monitor, and appraise individual sales results.
- Sales Leadership: Lead a sales-driven culture in a high-energy, fun, fast-paced environment.
- Forecasting and Pipeline Management: Deliver accurate forecasts and manage the sales pipeline effectively.
- Data-Driven Decision Making: Use data to make insightful decisions and improve processes.
We understand that not everyone will match each of the above qualifications. However, we also realize that everyone has unique experiences that can add value to our company. Even if you think your background might not perfectly align, wed love to hear from you!
Life at Udemy
We aspire to be as vibrant and dynamic as the communities we serve, as inquisitive as those who use our platform, and as revolutionary as the future we strive to open for everyone. Here are some of the things we love about life at Udemy:
We re invested in creating an inclusive environment that welcomes a diverse range of backgrounds and experiences. From creating employee resource groups, ensuring we re a Fair Pay Workplace, and building a flexible work culture, our belonging, equity, diversity, and inclusion (BEDI) initiatives always put our people first. We want you to be able to bring your authentic self to work because when we all do, we re better for it.
Learning is what we do - inside and out. Our Learning & Development team is second to none, helping ensure your journey is one of continuous progression. You ll also have unlimited access to Udemy courses, monthly UDays (meeting-free professional development days), and a generous annual professional development stipend.
Our reason to exist is to revolutionize learning - that calls for taking risks and learning from failures. Whether it s our hackathons (a company-wide effort to envision new possibilities for our product) or sharing our prototypes, we see experimentation as a crucial step on the path to success.
We re committed to creating world-class employee experiences and are proud of the recognition of this by Great Place to Work.
Of course, the best thing about being part of Udemy is knowing your work makes a difference for people and organizations around the world. You ve got the skills; why not use them to help others develop theirs
At Udemy, we value diversity and inclusion and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, or disability.
Our Benefits Start With U
Our benefits package at Udemy starts with U and is grounded in mission-driven benefits that intentionally align with our core values. Here s a sneak peek at just a few highlighted benefits if you re a full-time Udemate based in the India:
Core Benefits: Comprehensive medical, life and income protection coverage
Parental Benefits: Financial assistance for fertility (including egg-freezing), adoption, and surrogacy expenses; twelve weeks of paid family bonding for birth, surrogacy, adoption, and foster placement. 26 weeks paid maternity leave for birthing parents as well as a two-week ease-back program that enables parents to return part-time at full pay
Whole U: Fully paid memberships for meditation/mindfulness, therapy/coaching visits, financial planning, fertility and family building, maternity and newborn care, parenting and pediatrics, menopause care, breastmilk shipping, and caregiving support
Learning: Free access to Udemy and Udemy Business plus a yearly stipend to spend on professional development
Retirement: 12% of your base salary or INR 1,800 per month
Charitable Giving: Corporate charitable match for eligible nonprofits and charities
Holidays: 25 paid holidays throughout the year plus bank holidays
About our APAC region
When you join Udemy in our Asia Pacific (APAC) region, you ll have the chance to help our globally established business grow locally. We have a solid foundation and a great reputation and you can be part of the next stage of our journey.
Our investment in the region is significant, with offices in Australia and India and an expanding presence in Singapore, Indonesia, Japan, and beyond. It comes with countless opportunities to make learning more accessible to millions. You ll work with various cultures with unique needs, affording you the chance to learn and progress in your career. And that progression doesn t come at the cost of work-life balance; people are at the heart of our mission, which is why we re committed to looking after ours.
Information regarding data privacy is available within the Udemy Careers Privacy Notice .
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