Job Title: Project Manager - Conversational AI & CX
Job Summary
Seeking an experienced Project Manager to oversee conversational AI and CX projects. The role involves planning, managing, and delivering innovative solutions while coordinating with cross-functional teams and engaging stakeholders.
Key Responsibilities
- Develop project plans, define deliverables, and manage budgets.
- Lead and motivate project teams.
- Engage with stakeholders, provide updates, and ensure satisfaction.
- Identify risks, implement mitigation strategies, and resolve issues.
- Oversee quality assurance and testing processes.
- Maintain project documentation and report to management.
Qualifications
- Bachelor's degree in relevant field; PMP mandatory.
- Proven experience in technology-driven projects, AI, and CX.
- Strong leadership, communication, and organizational skills.
