Roles and Responsibilities:
- Manage and oversee the daily operations of the system accounting integration department.
- Handle and resolve day-to-day tickets efficiently and promptly.
- Monitor Oracle Integration Cloud (OIC) for interface exceptions, ensuring smooth and uninterrupted operations.
- Conduct regular testing during the quarterly patch cycle to ensure system stability and performance.
- Analyze repeat tickets to identify recurring issues and resolve problem tickets promptly.
- Undertake bug fixing and minor enhancements in custom reports to improve system functionality.
- Utilize Oracle Fusion for various tasks and operations, demonstrating a high level of proficiency.
- Implement path management strategies to ensure efficient and effective system operations.
- Leverage OIC integration to streamline and enhance system processes.
- Utilize Visual Builder Cloud Service (VBCS) and Database Cloud Service (DBCS) for various tasks and operations.
- Collaborate with team and other departments to ensure seamless integration and functionality of systems.
- Provide training and guidance to junior team members, fostering a learning environment.
- Participate in team meetings and contribute to strategic planning and decision-making processes.
- Ensure compliance with company policies and industry regulations.
- Prepare and present reports on system performance and operations to senior management.
- Participate in system audits and implement recommendations for improvement.
- Contribute to the development and implementation of system accounting integration strategies and initiatives.
- Integration development and Administration
- Building integrations using REST and SOAP web services
- OIC Agent Configuration and Rest/Soap/ATP Connection Configuration
- End-to-end integration flows between various systems (Oracle and Non-Oracle)
- Monitoring Debug and support
- Stay updated with the latest trends and advancements in system accounting and integration.
.Technical triage of tickets raised by finance users
.Support BPO and Month End process
.Quarterly patch cycle testing
.Repeat Ticket Analysis and Resolve Problem tickets
Qualifications:
- Hold a Master's or Bachelor's degree in a relevant field.
- Possess 6-7 years of experience in a similar role, preferably in system accounting integration.
- Demonstrate proficiency in Oracle Fusion, ticket handling, path management, OIC integration, VBCS, and DBCS.
- Have professional certifications in Oracle Fusion or related fields.
- Exhibit strong problem-solving skills, with the ability to analyze repeat tickets and resolve problem tickets.
- Show experience in testing during the quarterly patch cycle.
- Possess experience in bug fixing and minor enhancements in custom reports.
- Display strong communication and interpersonal skills, with the ability to collaborate effectively with team members and other departments.
- Demonstrate strong organizational and multitasking skills, with the ability to manage and oversee daily operations efficiently.
- Show a commitment to continuous learning and staying updated with the latest trends and advancements in system accounting and integration.
- Have experience in providing training and guidance to junior team members.
- Exhibit strong report preparation and presentation skills.
- Show experience in participating in system audits and implementing recommendations for improvement.
- Possess a strong understanding of company policies and industry regulations.
- Have experience in developing and implementing system accounting integration strategies and initiatives.
- Good to have certifications in Oracle Integration Cloud (OIC), Visual Builder Cloud Service (VBCS), and Database Cloud Service (DBCS).
What we offer:
- EXL offers an exciting, fast paced and innovative environment, which brings together a group of sharp and entrepreneurial professionals who are eager to influence business decisions. From your very first day, you get an opportunity to work closely with highly experienced, world class consultants.
- You can expect to learn many aspects of businesses that our clients engage in. You will also learn effective teamwork and time-management skills - key aspects for personal and professional growth
- We provide guidance/ coaching to every employee through our mentoring program wherein every junior level employee is assigned a senior level professional as advisors.
- Sky is the limit for our team members. The unique experiences gathered at EXL sets the stage for further growth and development in our company and beyond.
