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Job Title: Project Manager - Conversational AI & CX
Job Summary:
Seeking an experienced Project Manager to oversee conversational AI and CX projects. The role involves planning, managing, and delivering innovative solutions while coordinating with cross-functional teams and engaging stakeholders.
Key Responsibilities:
- Develop project plans, define deliverables, and manage budgets.
- Lead and motivate project teams.
- Engage with stakeholders, provide updates, and ensure satisfaction.
- Identify risks, implement mitigation strategies, and resolve issues.
- Oversee quality assurance and testing processes.
- Maintain project documentation and report to management.
Qualifications:
- Bachelor's degree in relevant field PMP mandatory.
- Proven experience in technology-driven projects, AI, and CX.
- Strong leadership, communication, and organizational skills.
Date Posted: 06/11/2024
Job ID: 99343273
At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We’re your business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations.
