Senior Manager

Decision Analytics

EXL (NASDAQ:EXLS) is a leading operations management and analytics company that helps businesses enhance growth and profitability in the face of relentless competition and continuous disruption. Using our proprietary, award-winning Business EXLerator Framework, which integrates analytics, automation, benchmarking, BPO, consulting, industry best practices and technology platforms, we look deeper to help companies improve global operations, enhance data-driven insights, increase customer satisfaction, and manage risk and compliance. EXL serves the insurance, healthcare, banking and financial services, utilities, travel, transportation and logistics industries. Headquartered in New York, New York, EXL has more than 24,000 professionals in locations throughout the United States, Europe, Asia (primarily India and Philippines), Latin America, Australia and South Africa.

EXL Analytics provides data-driven, action-oriented solutions to business problems through statistical data mining, cutting edge analytics techniques and a consultative approach. Leveraging proprietary methodology and best-of-breed technology, EXL Analytics takes an industry-specific approach to transform our clients decision making and embed analytics more deeply into their business processes. Our global footprint of nearly 2,000 data scientists and analysts assist client organizations with complex risk minimization methods, advanced marketing, pricing and CRM strategies, internal cost analysis, and cost and resource optimization within the organization. EXL Analytics serves the insurance, healthcare, banking, capital markets, utilities, retail and e-commerce, travel, transportation and logistics industries.

Please visit for more information about EXL Analytics.

Role Overview:

• Expected to work in close collaboration with the EXL team and clients on reporting, transformation & analytics projects
• Demonstrated understanding and experience in applying traditional statistical, machine learning, deep learning, NLP to address business problems
• Data management and governance
• Doing independent research, analyze, and present data as assigned
• Managing the learning and development of new team members
• Recruitment and retention management
• Identify and participate in continuous improvement initiatives
• Ensure compliance with Data Privacy and Protection Guidelines
• Participate in business development activities
• Experience in insurance preferred but not mandatory.

Key Responsibilities & Skillsets:

• Common Skillsets:
  1. 4-6 years of experience in reporting & transformation, analytics, dash boarding, ETL, Python and associated data management
  2. Deep rooted knowledge and understanding of analytics tools (e.g. Python, R), machine learning and deep learning algorthims (e.g. neural networks), Text Analytics technique (NLTK, Genism, LDA, word embedding techniques, word2vec, fasttext, glove)
  3. Must have consulting back ground with structured thinking
  4. Excellent communication & presentation skills with consultative mindset
  5. Should be able to lead team independently and prepare/manage client ready deliverable
  6. Able to understand cross cultural differences and can work with clients across the globe

• Data Management Skillsets:
  1. Strong familiarity with advanced analytics (Python, R), BI tools (Tableau, Power BI) and related software applications
  2. Good knowledge of data base management and SQL, Informatica, Hadoop/Spark, and ETL tools.
  3. Strong ability to translate functional specifications / requirements to technical requirements
  4. Exposure to Cloud data management and AWS services (Preferred)

Candidate Profile:

• Bachelor's/Master's degree in economics, mathematics, computer science/engineering, operations research or related analytics areas
• Data analysis experience
• Superior analytical and problem solving skills
• Outstanding written and verbal communication skills
• Able to work in fast pace continuously evolving environment and ready to take up uphill challenges

What we offer:

• EXL Analytics offers an exciting, fast paced and innovative environment, which brings together a group of sharp and entrepreneurial professionals who are eager to influence business decisions. From your very first day, you get an opportunity to work closely with highly experienced, world class analytics consultants.
• You can expect to learn many aspects of businesses that our clients engage in. You will also learn effective teamwork and time-management skills - key aspects for personal and professional growth
• Analytics requires different skill sets at different levels within the organization. At EXL Analytics, we invest heavily in training you in all aspects of analytics as well as in leading analytical tools and techniques.
• We provide guidance/ coaching to every employee through our mentoring program wherein every junior level employee is assigned a senior level professional as advisors.
• Sky is the limit for our team members. The unique experiences gathered at EXL Analytics sets the stage for further growth and development in our company and beyond.