Senior Manager

Job Description:

nAbout Us

nAt Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

nOne of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

n Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

nWorking at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

nGlobal Business Services

nGlobal Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations.

nGlobal Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation.

nIn India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services.

nProcess Overview

nEnterprise Independent Testing Data, Infrastructure and Strategic Initiatives team is responsible for all the automation aspects of testing process, ensuring quality of data, independent testing of corporate & business level process and regulatory controls by providing seamless access to the appropriate data & platforms required to execute the associated portfolio of tests.

nJob Description

nDrive the automation strategy for EIT team and facilitate Test Automation

nDrive initiatives within the Analytics process as well as across EIT and lead internal councils like OPEX, Knowledge Sharing etc.

nResponsibilities:

• nLead a team of 10+ associates
• nWork as a mentor to the team and managers on various business and technical requirements
• nCollaborate with internal teams and external partners to work on delivering various solutions to meet business requirements
• nPrepare results, reports and dashboards; present it to senior management/leadership team
• nEnsure team meets expected KPIs
• nDelegate project tasks based on the individual strengths, skill sets and experience levels
• nManage the development and performance management of the aligned team
• nValidate the current risk and compliance procedures; identify probable gaps and issues
• nDrive remediation plans, for deficiencies identified, to be addressed by concerned stakeholders.
• nTrack and report remediation activities for performance metrics
• nEnsure adherence to the SLA's/metrics productivity, turn-around time and accuracy
• nPerform risk management to minimize project risks
• nSupporting the delivery lead with few critical responsibilities
• nConnect frequently with the team and respective managers
• nManage onshore and offshore stakeholders with respect to process level activities
• nWork with India leadership team to manage department level initiatives
• nEnsuring timely resolutions of Queries/clarifications

nRequirements:

nEducation: Graduates or Post-Graduates in Computer Science, Software Engineering/B.Tech/B.E./M.C.A/ M.B.A (IT)

nExperience range : 12+ years of experience with financial or banking industry

nFoundational skills:

• n6-7 years of Hands on experience in SQL & Data Warehousing
• nStrong Business Analysis / Audit/ Risk Modelling skills to review data and derive inferences for management team
• nSignificant experience in Project, People and Stakeholder Management
• nStrong work management skills and experience as SME
• nStrong research, analytic, reasoning and problem-solving skills
• nExcellent verbal and written communication as well as interpersonal skills
• nProficiency with MS Office suite with strong experience in Excel
• nAbility to rapidly assess and re-prioritize work
• nAble to handle multiple deliverables simultaneously while being flexible and responsive to changing environments
• nAdopt a pragmatic approach and think smart to come up with relevant tools & techniques for business challenges
• nLeverage latest methodologies and tools to build analytical solutions/applications
• nAbility to work cross-functionally, and across borders to effectively execute the goals
• nPartner with technical teams to implement developed solutions/applications in production environment
• nAbility to recommend and implement process control improvements
• nStrong customer service focus and time management skills
• nFlexible to shift changes at short notice
• nWillingness to learn and adapt to changes

nDesired Skills:

• nAny experience in Operational Risk, Audit or Compliance domain
• nExperience in Python as a scripting tool

nWork Timings: 12:30 p.m. -9:30 p.m./1:30 p.m. to 10:30 p.m.

nJob Location: Hyderabad/Gandhinagar