- Ventra is a leading business solutions provider for facility-based physicians practicing anesthesia, emergency medicine, hospital medicine, and now radiology, through the recent combining of forces with Advocate RCM. Focused on Revenue Cycle Management and Advisory services, Ventra partners with private practices, hospitals, health systems, and ambulatory surgery centers to deliver transparent and data-driven solutions that solve the most complex revenue and reimbursement issues, enabling clinicians to focus on providing outstanding care to their patients and communities.
Job Summary
- The Senior Manager, Accounts Receivable, will provide strategic leadership and oversee the operations of the AR department. You will be responsible for driving operational efficiency, optimizing revenue cycle management, and ensuring accurate and timely billing and reimbursement for services. This role requires a deep understanding of healthcare revenue cycle management, strong leadership skills, and the ability to navigate complex regulatory environments.
Essential Functions And Tasks
Strategic Leadership:
- Develop and execute the strategic vision for the department, aligning it with the organization's overall objectives and financial goals.
Revenue Cycle Management:
- Oversee the end-to-end revenue cycle process, including charge billing, claims submission, denial management, and general accounts receivable.
Operational Excellence:
- Continuously evaluate and optimize billing processes, workflows, and technologies to improve efficiency, reduce denials, and maximize revenue capture.
Compliance and Regulatory Oversight:
- Ensure compliance with relevant healthcare regulations, and payer requirements to mitigate risks and maintain accurate and ethical billing practices.
Financial Performance:
- Monitor key performance indicators (KPIs), revenue metrics, and financial trends related to AR operations. Implement strategies to achieve revenue targets, reduce days in accounts receivable, and improve cash collections.
Team Leadership and Development:
- Recruit, train, and manage a high-performing AR team. Foster a culture of collaboration, continuous learning, and professional development to optimize team performance.
Stakeholder Collaboration:
- Partner with internal stakeholders, including finance, operations, human resources, compliance, and IT departments, to drive cross-functional initiatives, implement process improvements, and enhance revenue cycle performance.
Industry Knowledge and Trends:
- Stay abreast of changes in healthcare regulations, reimbursement methodologies, and industry best practices related to billing. Apply this knowledge to inform strategic decisions and identify opportunities for improvement.
Education And Experience Requirements
- Bachelor's degree or Masters and experience in related field preferred.
- At least (10) years of AR experience preferred.
- At least (4) years of supervisory/management/leadership experience preferred.
- In-depth knowledge of billing and coding principles, healthcare reimbursement methodologies, and regulatory requirements (e.g., HIPAA, Medicare, Medicaid, commercial payers).
- Strong understanding of revenue cycle management processes, including charge capture, claims submission, denial management, accounts receivable, and payment posting.
- Familiarity with billing software, practice management systems, and electronic health record (EHR) platforms commonly used in physician billing.
- Demonstrated ability to analyze financial data, identify trends, and implement strategies to optimize revenue cycle performance.
- Excellent leadership, communication, and interpersonal skills, with the ability to collaborate effectively with diverse stakeholders.
- Strong problem-solving abilities, attention to detail, and the capacity to work in a fast-paced, deadline-driven environment.
- Knowledge of healthcare industry trends, emerging technologies, and regulatory changes impacting physician billing.
- Experience in managing teams and leading change initiatives within a healthcare organization.
- Experience with mergers and acquisitions is highly desirable.
Knowledge, Skills, And Abilities
- Ability to read, understand, and apply state/federal laws, regulations, and policies.
- Ability to communicate with diverse personalities in a tactful, mature, and professional manner.
- Ability to remain flexible and work within a collaborative and fast paced environment.
- Basic use of computer, telephone, internet, copier, fax, and scanner.
- Basic touch 10 key skills.
- Basic Math skills.
- Understand and comply with company policies and procedures.
- Strong oral, written, and interpersonal communication skills.
- Strong time management and organizational skills.
- Strong knowledge of Outlook, Word, Excel (pivot tables), and database software skills.
Physical Demands:
- Office environment with occasional travel for training and audits.
- Flexible working hours may be required to meet project deadlines.
Ventra Health
Equal Employment Opportunity (Applicable only in the US)
Ventra Health is an equal opportunity employer committed to fostering a culturally diverse organization. We strive for inclusiveness and a workplace where mutual respect is paramount. We encourage applications from a diverse pool of candidates, and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, age, national origin, disability, sexual orientation, gender identity and expression, or veteran status. We will provide reasonable accommodations to qualified individuals with disabilities, as needed, to assist them in performing essential job functions.
Recruitment Agencies
Ventra Health does not accept unsolicited agency resumes. Ventra Health is not responsible for any fees related to unsolicited resumes.
Solicitation of Payment
Ventra Health does not solicit payment from our applicants and candidates for consideration or placement.
Attention Candidates
Please be aware that there have been reports of individuals falsely claiming to represent Ventra Health or one of our affiliated entities Ventra Health Private Limited and Ventra Health Global Services. These scammers may attempt to conduct fake interviews, solicit personal information, and, in some cases, have sent fraudulent offer letters.
To protect yourself, verify any communication you receive by contacting us directly through our official channels. If you have any doubts, please contact us at [Confidential Information] to confirm the legitimacy of the offer and the person who contacted you. All legitimate roles are posted on https://ventrahealth.com/careers/ .
