Responsibilities:
- Ensure risks related to Policy Management (AEMP 10) are managed in line with regulatory & AXP expectations.
- One of the primary focus will be to become a trusted advisor to GCS business explaining the rationale for policy related activities and the value that it brings for improving the business control environment
- Ensure that GCS Control Management COE team is a trusted partner to GCS business in supporting them meeting their expectations, and in doing so, operates efficiently, leveraging center of excellence where applicable, but also ensuring strong business focus and presence.
- The successful candidate will be required to collaborate closely with relationship managers to ensure that policy timelines are met and GCS Control/Compliance rating is protected. The incumbent will be responsible for monitoring TLM deliverables against all 3rd parties.
- Raise awareness and educating business and Third-Party Risk and Relationships Managers (TRMs) on various requirements on TLM program. Create tools, resources and training as needed for Third-Party Risk and Relationships Managers (TRMs).
- Partner with the Functional Team to take a pragmatic, practical and risk based approach to effectively balance policy obligations and control rating impacts against business growth implications
- Work closely with various stakeholders to monitor changes and maintain accurate data
- Support other management tasks including but not limited to:
GCS Third Party Inventory completeness, driving completion of Post-Contract Ongoing Monitoring, timely Ongoing Monitoring Profile completion. - Ensure data repository is fully aligned with central policy team reporting.
Minimum Qualifications:
- Bachelors Degree or equivalent
- Good hands on experience on MS-Excel & PowerPoint.
- 2+ years of related experience. Experience in Operational Excellence, Compliance, Internal Audit, Operational Risk or a related discipline would be given preference.
- Proven track record of strong Stake Holder management with partners from different domains
- Excellent problem-solving skills (issue identification, problem structuring, analysis, development of recommendations)
- Strong verbal & written communication skills and the ability to interact effectively with cross functional teams.
- Demonstrated analytical skills including the ability to think through all aspects of problems and generate possible courses of action.
- Proven ability to adjust quickly to shifting priorities, multiple demands, ambiguity and rapid change.
- Strong work ethic with an intense will-to-win and demonstrated personal excellence.
Knowledge of Platforms:
- Microsoft, Process Unity, Ariba, Conga
Behavioral Skills/Capabilities:
- Conflict Resolution
- Effective Time Management
- Attention to Detail
Benefits include:
- Competitive base salaries
- Bonus incentives
- Support for financial-we'll-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site we'llness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
