We're seeking a talented Senior Java Engineer with Google Cloud Platform experience to design and develop innovative software solutions.
Your expertise will be instrumental in integrating digital channels (email, chat, SMS, social media) with our client's leading cloud contact center platform.
This platform supports seamless omnichannel interactions, enabling businesses to deliver exceptional customer experiences.
Responsibilities:
- Participate in the design, implementation, and maintenance of software solutions that integrate digital channels such as email, chat, SMS, and social media with the contact center's voice solutions.
- Develop high-quality, efficient, and maintainable code, adhering to best practices and contributing to the creation of software modules, features, and functionalities.
- Troubleshoot and resolve complex technical issues, ensuring software quality.
- Create and maintain technical documentation.
- Collaborate with product managers, designers, and QA professionals to ensure alignment on project goals and progress.
- Work both independently and collaboratively as part of a team.
- Take operational responsibility for your team's service performance and quality, including participating in an on-call rotation (every 2-4 weeks).
Qualifications
- 7+ years of professional experience, with a robust understanding of backend development using Java and the Spring framework.
- Strong expertise in REST standards and API development.
- 3+ years of experience with GCP cloud data services (BigQuery, Looker), streaming technologies, building reports, and managing large data sets.
- Skilled in working with SQL and NoSQL databases, including writing complex SQL queries and stored procedures.
- Experience with messaging systems and data pipelines.
- Knowledge of web security best practices and the ability to implement security measures to protect applications and data.
- Capable of working both independently and as part of a team.
- Strong dedication to delivering high-quality code and solutions on time and within scope.
- Bachelor's degree (or equivalent) in a relevant field.
Nice to have:
- Experience with Contact Centre, IVR, Virtual Agents, VoIP, and telecommunications service providers is advantageous.
We offer:
- Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
- Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, and a relocation program.
- Work From Anywhere Culture: make the most of the flexibility that comes with remote work.
- Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
- Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
- Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
- Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.
Additional Information
All your information will be kept confidential according to EEO guidelines.
