Job Description
Position Overview:
We are seeking an experienced Senior IT Solution Architect (Staff or Principal Level Engineer) to guide and lead the development and implementation of our Customer Profile Master and Customer Data Platform (CDP). As a key member of our Customer Technology engineering team, you will play a crucial role in designing and building scalable solutions that centralize, analyse, and utilize customer data to drive highly reliable technology backend infrastructure and enhance customer experiences.
We are building customer data infrastructure from scratch at 100M+ scale with unique complexities.
Opportunity to create founding impact on some of the lasting technological initiatives like migration to graph APIs and event-driven architecture
If you are passionate about building scalable and innovative backend services, platforms and
thrive in a collaborative environment, we encourage you to apply
ShyftLabs is a growing data product company that was founded in early 2020 and works primarily with Fortune 500 companies. We deliver digital solutions built to help accelerate the growth of businesses in various industries, by focusing on creating value through innovation.
Responsibilities:
Design and architect a comprehensive Customer Master Data Management system to consolidate, cleanse, and manage customer data across various sources, ensuring data quality and consistency throughout the MDM system.
Collaborate with cross-functional teams, including data analytics, product management, and business stakeholders, to define requirements and create effective data heavy backend solutions.
Create Graph API Access layer around customer PII, behavioural data and propensity attributes for consumption by Marketing, Support Operations and Personalization.
Establish and enforce data governance policies, data stewardship practices, and data quality standards.
Monitor and optimize system performance to ensure scalability, reliability, and security of the upstream, customer data service and downstream systems.
Lead the migration from API-based data integrations to an event-driven architecture using an event bus (e.g., Kafka, RabbitMQ).
Be a Technical advisor to the Enterprise Architecture and senior leadership team.
Design and develop foundation level microservices in a distributed environment for high availability and scalability
Requirements:
Bachelor's degree in computer science, Engineering, or a related technical field. (Advanced degree preferred)
15 years of experience in software designing and implementing with at least 5 years focus on developing in house MDM systems for 50M+ entities.
Proven success in implementing Even-driven architecture using event bus for inter-service data integration
5+ Years of experience with REST and graph QL based scalable API design and development with 50M+ entities.
Proficiency in relevant technologies and tools (e.g., SQL, NoSQL databases, data integration tools, cloud platforms such as AWS, GCP, Azure).
Excellent problem-solving skills with the ability to think critically and work independently.
Strong communication skills, with a proven ability to collaborate and build consensus effectively across different teams and organizational levels.
Preferred Qualifications:
Knowledge of data privacy regulations and compliance (GDPR, CCPA, etc.).
Familiarity with big data technologies and data analytics is a plus.
We are proud to offer a competitive salary alongside a strong insurance package. We pride ourselves on the growth of our employees, offering extensive learning and development resources.
