Lead day to day operations and provide 24/7 support for mission critical platforms.
Lead Service Restoration bridge calls for application and/or Infrastructure outages.
Collaborate with vendor partners and other AET teams to resolve major outages.
Analysis, Design, Development and Implementation of Webservices/Microservices based on the Business requirements
Research & Development on new technologies such as products supporting microservices, REST APIs and products meeting industry security standards.
Lead root cause analysis (RCA) and come up with preventative techniques to avoid regrettable errors/outages.
Identify and lead Infrastructure Services Availability Management initiatives with focus on continual service improvements.
Conduct infrastructure performance and security assessments.
Provide analysis & support to ensure there are no blocking issues or customer concerns during the time of outages and raise to the next levels of support appropriately
Bachelors or Masters Degree in Computer Science, Computer Engineering, Information systems or other Technical field, or equivalent work experience is preferred.
Hands-on experience working on IBM WebSphere Datapower XI50B and/or Datapower Gateway IDG , messaging and Solace and its backend integrations with Mainframe MQ ,Mainframe DB2, Oracle DB2, Web-Services is required.
Hands-on experience working on SOAP and/or RESTful APIs is required.
Good communication and Interpersonal skills.
Experience with Service Oriented Architecture (SOA) , XML, XSLT, design patterns is required.
Experience developing post-implementation reviews and driving root cause analysis of issues is required.
Basic experience/knowledge on Microservices, service Mesh, API Gateways, Docker, Kubernetes and OpenShift is a plus.
Strong development experience with building applications using Java technologies, Node.js, JBoss is a plus.
Strong understanding of IT Service Management Processes (ServiceNow, Incident, Problem, Change, Performance & Capacity
