Job Title: Sr./Manager IT
Company: Digamber Capfin Limited
Location: Jaipur, Rajasthan
Job Type: Full-Time
Reporting To: CTO
About the Company
Digamber Capfin Ltd. is a NBFC that started in the magnificent land of Jaipur, Rajasthan in 1995 with a sole mission to empower rural Indian minds with a range of financial services is today one of the leading providers of MFI Loans in the state with over 200 branches and more than 2100 employees working every day to enable the rural population to succeed and grow, we are striving to make a change in the society.
Job Overview
We are seeking a highly skilled Sr./Manager IT to lead and oversee our IT functions. This individual will play a key role in aligning technology strategies with the company's business objectives, ensuring robust IT operations, and driving improvements in security, project management, and vendor relations. The ideal candidate will have a deep understanding of IT management, a solid background in enterprise-level IT operations, and the ability to manage a diverse team to achieve organizational goals.
Key Responsibilities
Strategic Planning and Alignment:
- Identification of technology needs by collaborating with department heads and participate in discussions to understand the specific requirements of different departments.
- Create a technology roadmap that outlines the strategic direction for IT initiatives, including short-term and long-term goals, technology investments, and project timelines aligned with the organization's growth plans.
- Evaluate vendors, hardware, and software options, considering factors like cost, compatibility, and support. Make recommendations to senior management based on these evaluations.
Project Management:
- Prioritize projects to align with the organization's goals and available resources.
- Manage the full project lifecycle, including defining scopes, creating project plans, allocating resources, and monitoring progress.
- Track budgets and ensure effective communication with stakeholders.
Establishment of Cyber Security Norms and IT Policy Implementation:
- Establish cybersecurity norms and ensure the effective implementation of the company's IT policies.
IT Operations and Support:
- Daily maintenance and troubleshooting of IT systems.
- Set and monitor Service Level Agreements (SLAs) for IT support to ensure timely responses, issue resolution, and high service availability.
Security and Risk Management:
- Implement and manage security measures to protect IT systems and data, including establishing security policies, ensuring firewall and antivirus protection, and monitoring potential threats.
- Perform regular risk assessments and implement disaster recovery plans.
- Support risk assessment and remediation.
Vendor and Stakeholder Management:
- Maintain relationships with technology vendors and service providers, including negotiating contracts, reviewing performance, and recommending vendor selection or changes.
- Collaborate with department heads and senior management and gather feedback to improve IT services.
Team Leadership and Development:
- Supervise the IT team by assigning tasks, setting priorities, and overseeing daily operations.
- Ensure team members have the necessary tools and resources to perform their tasks effectively.
- Support the professional growth of team members by identifying training opportunities, certifications, and skill-building activities.
- Encourage team members to stay updated with industry trends.
Implementation of Linux and Rationalization of Software and Hardware Needs:
- Lead initiatives related to Linux implementation and rationalize software and hardware needs across the organization.
Budgeting and Resource Management:
- Manage the IT budget and allocate resources for various projects and operational needs.
- Balance fund allocation to support current operations, ongoing maintenance, and strategic initiatives.
- Optimize costs by evaluating spending, renegotiating vendor contracts, identifying cost-saving opportunities, and ensuring IT expenses align with the budget.
Skills and Competencies
- Strong understanding of IT infrastructure, operations, and security management.
- Proven experience in project management, including budgeting, resource allocation, and vendor management.
- Expertise in cybersecurity, risk management, and disaster recovery planning.
- Experience with Linux implementations and rationalizing IT resources.
- Ability to lead and mentor an IT team, fostering collaboration and professional growth.
- Excellent communication, problem-solving, and decision-making skills.
Qualifications
Bachelor's or Master's degree in Computer Science, Information Technology, or a related field.
Experience
8 to 10 years of experience in managing enterprise-level IT systems, preferably within a microfinance or NBFC (Non-Banking Financial Company) environment.
