Opportunity Overview
SafeSend is a U.S.-based software company driven by our mission to automate the tax and accounting profession with innovative, emerging technologies. We are looking for a Senior Human Resources Manager for our thriving software development office based in Bengaluru. The ideal candidate thrives in a growing, fast-paced environment and will be able to identify opportunities and challenges, form solutions, and execute through completion. If you have HR experience in the SAAS/software product space, and you love building culture and HR strategy while still attending to the details of data, compliance, and HR management, read on!
The Senior Human Resources Manager will report to the Director of People Operations and will manage an existing team of 3 HR professionals who currently handle payroll, benefits, recruiting, performance management, and employee engagement. We value a focus on diversity and inclusion, blending policy with a focus on the employee experience, and collaboration with all levels of the business.
Location: Hybrid - Bengaluru, Karnataka - hybrid, with at least 3 days a week in-person
Responsibilities
- Develop, implement, measure key initiatives and projects in areas such as onboarding, compensation, employee engagement, and diversity and inclusion.
- Align HR strategies with overall business objectives in consultation with the Director of People Operations.
- Support business needs through talent development, engagement, motivation, and retention.
- Promote organizational values and foster a positive, welcoming culture in the office and for remote employees with a focus on supporting diversity and inclusion.
- Oversee and manage a performance appraisal system to drive strong performance, career development, and high employee engagement.
- Manage the company's benefits and annual open enrollment process.
- Assess and address training needs by department, including compliance and skill advancement.
- Ensure legal compliance
- Bridge management and employee relations by addressing employee concerns.
- Lead and support the HR team, including appropriately delegating tasks and supporting team members professional growth
Qualifications / Skills
- Bachelor's degree in human resources or related field preferred, or equivalent relevant experience.
- Minimum 8 years of HR business partner or HR manager experience, providing support to leaders and team members.
- HR experience in a SAAS or technology product company (specifically supporting the software engineering division) with all or a strong combination of the following areas: performance management, compensation and benefits, culture building, employee engagement, coaching and development, talent management, conflict resolution, HR data analysis, and employee relations.
- Experience leading HR initiatives in a company with 150+ full time team members.
- Hands-on experience with driving change and reporting through human resources metrics.
- Knowledge of HR systems and databases.
- Active listening, negotiation and strong presentation skills will be helpful and put to regular use.
- Knowledge of labor laws and federal compliance.
- Excellent organizational and multi-tasking skills.
- Outstanding written and verbal communication skills.
- Motivated and possessing the ability to work independently with little or no supervision.
About SafeSend
At SafeSend, we are automating the tax and accounting profession with innovative, emerging technologies. We help accounting firms and tax practitioners work more efficiently and better serve their clients. We are driven by our vision and are always on the lookout for talented, team-oriented people who want to help us continue to push forward. Join us and work in an exciting environment, with some of the brightest and most creative people in technology!
Why join SafeSend
We love serving our customers, making technology tools that help people, and being part of a vibrant organization that is team oriented. These characteristics are part of the reason our flagship solution, SafeSend Returns is a multi-year technology innovation award winner. We deliver on our promise to offer best-in-class software design and customer service.
We offer competitive salary and health benefits including an option for Provident Fund limit, up to 10 Lakh INR medical health policy for spouse and children, and gratuity (after completion of 5 years). We provide an environment that encourages a healthy lifestyle promoting work/life balance and overall employee well-being. We also offer paid time off, including casual leave, sick leave, and holidays. We continue to grow and are looking for new team members in India to contribute to our culture and makes us an even better organization.
SafeSend is an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state or local law.
