Flt. Ops. Related delays: Tracking, analysis and investigations.
Handling CTR (commanders trip report)
Pilots training: Co-ordination with pilots/training team for receiving/handing over/onward transmissions etc. of licenses and training related documents and be accountable for the same.
Interaction for feedback: Interacting with pilots to get a feedback on Flt. Ops./Operational matters and escalating the same to the higher-ups.
Pilot uniforms: Be a liaison between the pilots and the uniform department/procurement to facilitate issue/re-issue of uniforms. Also, maintain a stock of non-sizeable uniform accessories for reissue and maintain proper records of the same.
AEPs: Be a liaison between the pilots and the Security department for facilitating issue/reissue of AEPs, i.e., being the SPOC to handover documents from pilots to the AEP handling team and hand over the AEPs to the pilots and vice-versa.
Flight Ops. Support: Help the FOS staff when the FOS staff may not be available.
Awareness & compliance: Be aware and comply with his/her safety responsibilities and accountabilities as laid down in the IndiGo SMS manual(chapter Safety policy & objectives).
Admin related: Keep a tab on office upkeep (includes checking and serviceability of WIDS/FR24/desktops/printers etc.) and cleanliness. Liaise with the HR team w.r.t. handling over of ID cards, pilots contracts etc.
Other activities: Any other activity assigned by Chief Pilot (Line Operations) and/or Manager Line Operations.