The team works attributing the product basis the product type, the use of the product etc.
Sending task confirmation to clients on standard email templates. Complete work as per the quoted timescales
Duties And Responsibilities
- Complete work as per the quoted timescales
- Comprehend and action as per instructions received
- Issues to be flagged on the spot
- Sending task confirmation to clients on standard email templates
- To ensure clients on-line content continues to exceed customer expectations in terms of performance and presentation
- Maintaining individual stats Quality & Operational
- Adhering to attendance policy and break schedules within shift
- Adhering to company policies and procedures
Skills
- MS Excel
- Good written and spoken English
- Client & Customer Focus
- Performance Focus
Skill Set Required / Key Result Areas
- MS Excel
- Communication to various stakeholders
- Ability to work under pressure
- Computer literate and possess good keyboard skills
- Able to multitask and prioritize work schedules
