Job Description
- Worker compensation claims knowledge required
- Use judgment skills to review files for subrogation potential
- Analyze liability issues with claims to determine if there is evidence to pursue recovery from the third party
- Evaluate facts and evidence, liability, amount of damage and other factors
- Communicate subrogation needs and investigation strategies to front-line adjusters
- Collect and upload supporting documentation for subrogation
- Issue demand notices in accordance to client requirements and state specific regulations
- Make initial contact with responsible parties or their insurance companies to obtain contact information and payment status
- Provide detailed updates on claim status through emails , letters & calls
- Attend incoming calls from adjusters, brokers, Third party carries and any other parties involved in the claims lifecycle
- Make outbound calls to obtain pertinent information relating to the demand
- Submit files to Arbitration if required based on damage analysis
- Refer case to outside collection agencies and attorneys when necessary Negotiate and settle subrogation claims with attorneys, adverse carriers, or at fault parties
Skillset
- 1-2 years experience in P&C Insurance - Property claims / Recoveries / Subrogation/ Claim adjudication
- Excellent telephone and communications ( written & verbal) skills
- Active Listening skills. Should show capabilities to drive a discussion
- Convincing, Negotiation & Influencing skills
- Questioning, Reasoning and Analytical skills
- Decision making ability
- Must be a Graduate
- Ability to work in fast paced environment with accuracy
- Proficient with Microsoft Office and PDFs
Open to work in night shifts
