Job Description
Call Handling Skills Skills: Opening, Closing, Bridging, Negotiation. Travel/Transport experience
S.NO.
Competency Factor
1 Leadership: Role Modeling, Team Building, Inspiration to subordinates, responsibility for outcomes, deals with multiple issues, innovative thinker, and displays confidence.
2 Initiative, Judgment, Drive and Innovation: The ability & Interest to suggest and develop new ideas, Enthusiastic to overcome hurdles.
3 Analytical, Decision Making and Convincing ability: Strategic Vision, Adaptability, Business understanding, Logical thinking, evaluating and gathering information scientifically, ability to persuade and convince Internal and External customers using reasoning and logic.
4 Management Style: Motivator, Consultive approach, delegating tasks without losing accountability.
