Senior Executive

EXL IT service management

Early Applicant

9 hours ago
Be among the first 50 applicants

Exp: 1-2 Years

Full time

Noida, India(estd)

ITES/BPO/Call Center

(estd)

Job Description

Has to do B2B collections & dispute resolution.
Contact customers for payment through phone & email and adhere to collections strategy
Analyze AR aging reports, prioritizing customer accounts and take necessary actions to expedite resolution
Respond to inquiries from customers or internal stakeholders regarding account reconciliations.
To acquire new process knowledge and operate as a domain knowledge expert maintain exceptional cases database and process updates
To work on process improvements and instigate sharing of best practices across the team.
Ensure adherence to Company Policies and Procedures

More Info

Industry:ITES /BPO /Call Center

Function:finance

Job Type:Permanent Job

Skills Required

Collections

best practices

account reconciliations

Dispute Resolution

Process Improvements

AR aging reports

Date Posted: 25/11/2024

Job ID: 101463597

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About Company

EXL IT service managementJob Source: exlcareers.peoplestrong.com

At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We&#8217;re your business evolution partner&#8212;tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations.

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