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EXL IT service management

Senior Executive

Early Applicant
  • 13 days ago
  • Be among the first 50 applicants
Exp: 4-12 Years

ITES/BPO/Call Center

(estd)

Job Description

Overview

  • Quality auditing
  • CPC certification.
  • Post CPC certification completion date, there should be 3+ years of coding experience
  • Specialty worked: IVR - Mandatory (Must be dealt with complex level IVR coding, cardio vascular surgery and General surgery)
  • Good communication, flexibility reliability

Qualifications:

  • Life science/Paramedical Degree
  • CPC/CPMA
  • Computer skill sets

Experience:

  1. 4 years to 12 years experience in Medical coding IVR and General surgery
  2. Working in Quality team is an added advantage.

Communication:

  1. Strong written (documentation) and oral communication skills

Working Hours:

  1. 40 hours per week as Full time employee
  2. Shift time: 08:00AM TO 05:00PM IST
  3. Weekends Off

Telecommuter/Internet requirements, if applicable:

  1. High Speed internet connection at home, must be broadband
  2. Must understand and adhere with telecommuter policy

Responsibilities and Essential Functions:

  1. QC check
  2. Follow every aspect of SOP without fail
  3. Complete received Audits with Quality
  4. To achieve Quality and production target
  5. Follow project related protocols and instructions
  6. Escalate issues, identify trends...
  7. Update all the logs like productivity, Clarification log, and any other logs applicable on a daily basis.
  8. Check with Manager /TL in case of clarifications
  9. All emails from Manager should be answered promptly without fail
  10. Problem solving skill sets
  11. Ensure compliance of entire team for HIPAA,OIG

More Info

Skills Required

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Date Posted: 11/11/2024

Job ID: 99823943

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About Company

At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We&#8217&#x3B;re your business evolution partner&#8212&#x3B;tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations.

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