Senior Executive

Job Description- Caller - Sr. Executive

The candidate should have experience in US Healthcare Calling process like AR Caller in Provider Side Vertical or AR Caller in Payer Collections.

. Minimum 1-4 years of Experience in AR callercollections or Patient calling.The candidate should be well versed in calling US Healthcare providers, insurance companies/other Third-Party Administrators.The role is completely target oriented on the number of calls made on a daily basis.

. Should have good communication with neutral accent preferred. Follow every aspect of SOP without fail

. Complete received Audits with Quality

. To achieve Quality and production target.

. Follow project related protocols and instructions.

. Update all the logs like productivity, Clarification log, and any other logs applicable on a daily basis.

. Check with Manager /TL in case of clarifications

. All emails from Manager should be answered promptly without fail

. Ensure compliance of entire team for HIPAA, OIG.

. Conduct all job functions and responsibilities in accordance with all company Compliance, Information Security and regulatory policies, procedures and programs.