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EXL IT service management

Senior Executive

Early Applicant
  • 29 days ago
  • Be among the first 50 applicants
Exp: 1-4 Years

ITES/BPO/Call Center

(estd)

Job Description

Job Description- The candidate should have experience in US Healthcare Calling process like AR Caller in Provider Side Vertical or AR Caller in Payer Collections.

. Minimum 1-4 years of Experience in AR callercollections or Patient calling.

The candidate should be well versed in calling US Healthcare providers, insurance companies/other Third-Party Administrators.

The role is completely target oriented on the number of calls made on a daily basis.

. Should have good communication with neutral accent preferred. Follow every aspect of SOP without fail

. Complete received Audits with Quality

. To achieve Quality and production target.

. Follow project related protocols and instructions.

. Update all the logs like productivity, Clarification log, and any other logs applicable on a daily basis.

. Check with Manager /TL in case of clarifications

. All emails from Manager should be answered promptly without fail

. Ensure compliance of entire team for HIPAA, OIG.

. Conduct all job functions and responsibilities in accordance with all company Compliance, Information Security and regulatory policies, procedures and programs.

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Date Posted: 29/10/2024

Job ID: 98502877

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About Company

At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We&#8217&#x3B;re your business evolution partner&#8212&#x3B;tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations.

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Last Updated: 27-11-2024 08:06:59 PM
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