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EXL IT service management

Senior Executive

Early Applicant
  • 19 days ago
  • Be among the first 50 applicants
Exp: 0-2 Years

ITES/BPO/Call Center

(estd)

Job Description

TAP Administration

ROLE DESCRIPTION:

The TAP Admin, Pursuits & Proposals Support, is responsible for the administration of portals, including one that compiles content from all Canadian bidders sites (TAP portal), as well as uploading content onto various other portals (Portal, Proposal Server and Archive) for the National Pursuits & Proposals team.

PRIMARY JOB RESPONSIBILITIES:

  • TAP Portal
    • Review notifications issued by the various bidders daily
    • Categorize per industry and service line
    • Build the daily report, including a thorough review
    • Post on the portal at a specific time
    • Maintain a current list of users
    • Reconcile orders with cost centers
  • Pursuits and Proposals Portal, SharePoint Collaboration Site and Server
    • Upload documents as per weekly maintenance
    • File proposals as per archiving process
  • Content-related Projects
    • Assist as required

KEY COMPETENCIES REQUIRED:

Personal Effectiveness

  • Self-starter who is willing to take initiative and to learn
  • Detailed oriented and consistent in applying processes
  • Strong interpersonal skills and collaborative nature
  • Good communication skills, both oral and written
  • Capable of delivering quality work in short timeframes

Client Service

  • Solid experience focusing on providing exceptional client service
  • Can do attitude

Technical Expertise

  • Strong organizational skills
  • Proficient in Excel
  • Mastery of the English language
  • Understanding of Financial Services/Big Four business and environment an asset

Education

  • Bachelor's Degree

More Info

Industry:ITES/BPO/Call Center

Function:Finance

Job Type:Permanent Job

Skills Required

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Date Posted: 06/11/2024

Job ID: 99342821

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About Company

At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We&#8217&#x3B;re your business evolution partner&#8212&#x3B;tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations.

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