Prior experience in O2C related collection & disputes along with good understanding of billing, cash application, exception handling, reporting and month-end deliverables
Have good awareness of AR calling etiquettes
Liaise with stakeholders for escalations, past due reminders and legal notices
Achieve monthly collection targets
Prepare customer bills / invoices
Process cash application, unallocated cash, rebates and refunds
AR and Bank statement reconciliation
Month end close activities
Aging report preparation, maintenance and periodic reporting
Ability to comprehend complex information quickly & respond with clear solutions
Eligibility Criteria And Competencies
Minimum 2-5 years of AR experience
Understands the need for confidentiality
Ability to give attention to detail and accuracy
Excellent communication skills, both verbal and written
Excellent working knowledge of MS Office MS Excel, Word Doc, Outlook
Demonstrates good time management and organizational skills