Job Description
We are seeking enthusiastic and dedicated individuals to join us as Senior executive-CRM professionals. This role offers a opportunity for professionals with 4+ years of experience in finance and customer relationship management background.
Position: Manager CRM - Senior executive
Location: Bangalore(Marathalli)
Job Description
Issuing Welcome letters, Allotment letters, Payment Plan, Demand letters, Receipts & Other post sale documents to customers.
Ensure timely payment collection from customers.
Ensuring Reconciliation of customer accounts, payment follow ups with the customers
Solving customers queries over the phone or through emails.
Sending payment reminders to the customers
Handling Registration process
Requirements
Maintain an updated status of due customers.
Managing all the operational works related to customer relationship management
Meet customers to serve them and address the queries related to documentations & payment process
Coordinating with the banks for payment disbursements
Able to provide solutions/initiatives to improve/better work flows, suggest Home Loan Product measures
Skills: crm,customer,demand letters,loan,finance,customer relationship management
