Senior Engineering Manager - Multi-User Admin Team

SurveyMonkey is a global leader in online surveys and forms that empowers people with the insights they need to make decisions with speed and confidence. Our fast, intuitive feedback management platform connects millions of users worldwide with real-time AI-powered insights that drive meaningful decisions. We provide answers to more than 20 million questions every day so that people and organizations can attract new audiences, delight customers, create advocates, and extend their competitive advantage in the marketplace. Our vision is to raise the bar for human experiences by amplifying individual voices. Learn more at surveymonkey.com.

What We're Looking For

SurveyMonkey Enterprise is a powerful survey platform that enables teams and organizations to enhance their existing business ecosystem with People Powered Data. As a result they are able to make smarter, and more data-driven decisions.

The Multi-User Admin team develops the enterprise-grade administration used by the largest enterprise customers at SurveyMonkey. On this team, we develop advanced user and team management features such as asset library management, role based access control, survey branding, and user reporting.

We're looking for a Senior Engineering Manager to lead our Multi-User Admin engineering team in India. As the leader of this team, you'll work closely with various stakeholders both within India and overseas stakes holders across platform and core survey teams within SurveyMonkey. We welcome new ideas and fresh perspectives which can help grow our team and our product.

What You'll Be Working On

• Lead a team of experienced developers and QA engineers to design, build, and scale Multi-User Admin experience
• Strong decision-making skills with the ability to make sound judgments in complex and dynamic situations. This includes prioritizing tasks, resolving conflicts, and mitigating risks
• Hire and retain world-class talent. Build world class engineering teams
• Strong leadership skills with the ability to lead and inspire engineering teams. This includes experience in managing and mentoring engineers, providing technical guidance, and fostering a positive team culture
• Facilitate career growth for your team members through coaching, frequent feedback and providing opportunities to develop their strengths and acquire new skills
• Work closely with UX designers, product managers and development team to build new experiences and key functionality
• Be a key player in cross-team technical initiatives and own the technical aspects of software architecture and development
• Continuously build and expand your own technical expertise as well as drive excellence in engineering within the team
• Responsible for service and uptime SLA's
• Become subject matter expert to guide other stakeholders and engineers
• Responsible for delivering crucial and time sensitive commitments
  
  

We'd love to hear from people with

• 5+ years of experience managing successful and high performing teams
• 12+ years of professional software development experience
• Experience leading and shipping large-scale cross functional projects
• Excellent communication skills and ability to present technical information to non-technical stakeholders, and facilitating effective communication within the engineering team.
• Ability to work with both co-located and remote engineers and cross-functional partners
• Experience building consumer-facing high-scale web applications using modern technologies
• Experience working in an Agile environment
• Preferably experience with Python
  
  

Why SurveyMonkey We're glad you asked

SurveyMonkey is a place where the curious come to grow. We're building an inclusive workplace where people of every background can excel no matter their time zone. At SurveyMonkey, we weave employee feedback and our core values into everything we do to create forward-looking benefits policies, employee programs, and an award-winning culture, including our annual holiday refresh, our annual week of service, learning and development opportunities like Curiosity Week, and our C.H.O.I.C.E Fund.

Our commitment to an inclusive workplace

SurveyMonkey is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.