Performs emergency repair, preventative maintenance and installation on a 24/7 on-call basis with regional responsibility for electrical and/or mechanical equipment and systems.
Performs on-site preventative maintenance, routine repair, and calibration after installation.
Provides technical support and training to customers on operational or maintenance aspects of system equipment. Serves as customer contact on technical and service-related problems.
Works under general supervision and follows established guidelines to work on the full range of repairs and installations.
The person at this level is fully competent on the skills and knowledge of the products being serviced and/or the testing and calibration equipment being used.
Trains and mentors lower level technicians. May lead small to moderate projects at customer sites. Typically requires 2 years of formal technical training beyond high school and 2-5 years of related experience. A Bachelor s degree is preferred.
