Demonstrates proficiency with workflow/e2e process tools, business objects, decision constructs, data type/ structure management, exception handling mechanism.
Demonstrates proficiency with ITSM, Support issues troubleshooting, applying Prod fixes and collaborating well with multiple teams or stakeholders for issue resolution.
Executes various key bot activities (e.g., copy/paste data between applications and screens, OCR, keystroke programming, data comparisons)
Manages security and access control mechanisms (e.g., data encryption, credential management , robot entitlement process, single sign-on)
Handles interactions with various applications (e.g., Excel, Mainframe, web app, lotus notes, SAP, CRM, Citrix/virtual app) as part of automated processes.
Implements bot control/management using control room functions.
Leverages development best practices (e.g., knowledge/experience to approach to maximize reuse, avoid common pitfalls, and design end-to-end code modules rather than patches)
Demonstrates deep understanding on automation deployment architecture for high-availability and scalability.
Conceptualizes business problems and solutions to identify use cases for automation and whether it is the fit-for-purpose tool for the application.
