Description
What You Will Do:
The position will be primarily accountable for technical operations in Productivity Services including but not limited to: Power Apps, Power Automate, Power BI. To be successful in this role you will need to have hands-on technical knowledge in the Microsoft Stack including PowerShell, Graph and Scripted Automations.
Key Responsibilities
- Support in-scope services, including Power Platform, Power Apps and Power Automate.
- Use your mix of technical hands-on experience and enterprise IT knowledge to define policies around the Power Platform that will promote healthy and sustainable growth.
- Responsible for Microsoft's End User automation tools included with Microsoft 365.
- Support services that are delivered in compliance with all corporate, standard operating procedures and processes using Metrics, Compliance Checks and Reports.
- Partner with Microsoft to understand their Roadmap and how new features will impact our environment and decide what to implement for the New Consumer Health Company.
- Create required documentation, knowledge articles and communications related to above technologies.
- Create gateway and gateway connections to ensure users have access to necessary data
- Be an internal evangelist for the Power Platform and empower citizen developer employees to build low-code/no-code solutions with the Power Platform.
- Partner with key stakeholders to ensure testing and preparation for releases and been conducted.
- Perform root cause analysis and remediate Build / Client issues related to releases when they arise.
- Partner with the custom development team to troubleshoot issues.
- Provide leadership for local, regional and / or global projects and activities undertaken by IT in support of its mission as opportunities arise. Achieve specific target goals on time and within specifications.
Required Qualifications
- BA / BS required and degree in STEM field preferred.
- 4 years of relevant technology experience.
- Experience managing enterprise IT services, technical products, or projects.
- Ability to multi-task with solid analytical and problem-solving skills.
- Ability to organize priorities and act with a sense of urgency when necessary.
- Industry best practice knowledge of Power Platform, automation, and deployment.
- Ability to troubleshoot advanced cloud & client problems in a complex environment.
- Knowledge of analytics tools and processes.
- Knowledge of security and compliance features like Data Loss Prevention.
- Cloud troubleshooting capabilities to enable global deployments.
- Understanding of IT Change Management concepts.
- Required Skills and Experience:
- Preferred but non-essential Skills and Experience:
- Power Apps (Canvas Apps, Model-Driven Apps, Dataverse)
- Power Automate
- SharePoint Online and Microsoft Teams
- PowerShell
- Power Platform COE Starter Kit
- Power BI
- Dynamics 365
- Power Virtual Agents
- Power Pages
- Robotic Process Automation
- Power Platform Creator Kit
