- Required to work on Access Request Management fulfilment operations and tickets within defined SLAs.
- Required to perform UAA (User Access Administration) audit activities.
- Manage On/Off Boarding tasks.
- Required to perform Application role- based access, Prov/De Provisioning tasks.
- Required to manage access of inhouse applications such as Account Creation, Modification and Deactivation
- Required to provision accounts in Enterprise directory services (Active Directory)
- Required to perform tasks in O365 User provisioning.
- Basic administration of MS Azure Active Directory
- Required to perform Multi Factor Authentication (MFA) admin tasks.
- Required to generate Status Reports, Dashboards and Quality Metrics
- Candidate will be required to interact with Client, vendors and other business functions.
- Should be ready to work in rotational shift and support over Indian Holidays and Weekends
- Should be open for 24*7 Support including Night shifts / US business hours.
Skills:
- Understanding of Identity and Access Management (IAM) concepts
- Analytical and Troubleshooting skills.
- Well versed with creating and analyzing excel data for UAA related tasks.
- Word/Excel/PowerPoint knowledge
- Basic SQL and Database Query processing knowledge and skills
- Basic understanding of MS Active Directory and Azure services
- Experience with Role Based Access Controls
- Understanding of MFA and related administration skills
- Communication and Presentation skills
Preferred skill
- PowerShell scripting knowledge if any
Preferred Certifications
- ITIL, Agile, SQL, MS Active Directory, Healthcare IT
Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests.
