2nd level support operations support for Engineering Based Systems used globally within Infineon. In specific test & engineering data collection and analysis system used globally within Infineon.
In your new role you will:
- Provide 2nd level support (including 24x7 rotational on call), solution administration, system maintenance, monitoring and operation to meet customer SLA/targets
- Implement service request and changes to fulfil user and customer needs.
- Drive and pro-active problem management in scope, evaluate and deploy new measures/solution for operational stability improvements
- Defining and setup effective systems faulty detection and monitoring for early pro-active failure detection
- Perform user requirement engineering, FIT & UAT (including test cases creation, test environment setup)
- Execute software and technologies refresh activities
You are best equipped for this task if you have:
- Bachelor Degree in IT, Computer Science, Computer Engineering or Electronics Engineering
- 3 years experience in Semiconductor Manufacturing, system/ IT support and user requirement handlings
- Good knowledge in data transfer, file processing methodology, system interfaces/integration
- Experience in application maintenance and/or development in operating systems - Windows, Unix, Linux, Perl scripts
- Experience of database system and development (e.g Oracle PL/SQL, SQL scripts, MS SQL)
- ITIL practical experiences (incident management, problem management, event management, change and release management)
#WeAreIn for driving decarbonization and digitalization.
As a global leader in semiconductor solutions in power systems and IoT, Infineon enables game-changing solutions for green and efficient energy, clean and safe mobility, as well as smart and secure IoT. Together, we drive innovation and customer success, while caring for our people and empowering them to reach ambitious goals. Be a part of making life easier, safer and greener.
Are you in
We are on a journey to create the best Infineon for everyone.
This means we embrace diversity and inclusion and welcome everyone for who they are. At Infineon, we offer a working environment characterized by trust, openness, respect and tolerance and are committed to give all applicants and employees equal opportunities. We base our recruiting decisions on the applicants experience and skills.
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