About
About the Role
The Senior Engineer Collaboration will be responsible for providing support on all aspects of Microsoft 365 services and closely related products. They will respond to incidents and requests allocated to the team within the Service Now systems and work closely with project teams to implement new or improved services based on Microsoft technologies.
This is a full-time permanent position based in Chennai, India.
Who you are:
As a person, you are driven, proactive, like to work at a fast pace and find it fun to solve problems. You can think both short- and long-term at the same time and are passionate about delivering. You are also self-motivated, goal-oriented, and unpretentious as a person. You are able to work in shifts together with our 24/7 team to cover our global support requirements .
Requirements:
- Knowledge of Microsoft 365 and Entra ID administration
- Experience administrating services like Microsoft Teams, SharePoint, Exchange Online, and other cloud apps within the Microsoft 365 platform
- Experience with email security such as DKIM, DMARC and SPF
- Excellent communication skills and fluency in English (written and spoken)
- Problem Management and Change Management skills
- Experience working in a global environment
- Ability to be part of our 24/7 support team
- Minimum 5 years of relevant experience with overall 7 to 8 years of experience.
Do you have what we're looking for
- A forward-thinking approach with excellent interpersonal skills, friendly and approachable and naturally empathetic
- An energetic and inspirational technologist, able to motivate those around them, with a pro-active drive and enthusiasm to ensure delivery of high-quality IT services combined with a premium user experience
- Strong presentation and inter-personal skills with the ability to communicate and interpret complex issues at a strategic level, working on a wide range of challenges simultaneously, to demanding timescale
- A natural problem solver, analytical, inquisitive with a desire to keep up with emerging technologies, along with high level of self-motivation, innovation, and the drive to really make a difference.
We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 61,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces physical and virtual safer, more secure, and easier to access.
As an employer, we value results not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.
As we welcome new people on board, it's important to us to have diverse, inclusive teams, and we value different perspectives and experiences.
